Holepunch

Product Manager

• Ownership of product deliverables from identification through to resolution and testing, ensuring completion.
• Establish clear definitions of product features with explicit labels for stable/guaranteed vs. experimental functionality.
• Establish and maintain sprint cadence driving predictable delivery.
• Create actionable roadmaps that prioritize high-impact work.
• Provide regular, transparent updates on product status, risks, and timeline changes to all stakeholders.
• Manage cross-team dependencies.
• Facilitate alignment between development, QA, product, and business stakeholders on goals and priorities.
• Build debugging and error reporting systems that turn user reports into actionable engineering data.
• Drive systematic tooling and processes that solve classes of problems.
• Implement processes that ensure platform changes work with dependent products.

Backend Engineer

• Develop and maintain our P2P stack and expanding our ecosystem.
• Manage over 1500 public npm modules and robust, modular codebase.

Senior Node.js Software Engineer

Technical Writer

• Write, maintain, and continuously improve documentation across the entire product ecosystem — including SDKs, APIs, open-source libraries, web, mobile and desktop apps, and platform features.
• Ensure clarity, accuracy, and usability of all documentation, adapting tone and depth according to the target audience (developers, end users, or internal teams).
• Collaborate closely with engineers, product managers, and designers to extract technical and functional information, turning it into high-quality developer guides, user manuals, and release notes.
• Proactively update documentation to match product iterations, new features, and changes introduced by the development team, keeping all materials in sync with releases.
• Develop and maintain tutorials, quick starts, and onboarding flows that guide both developers and end users through the setup and use of apps and platform features.
• Create and validate example applications, demos, and code snippets that illustrate practical implementations and common usage patterns.
• Apply and uphold documentation standards and style guides, ensuring a consistent voice and structure across apps, products, and open-source components.
• Collect and analyze feedback from developers, customers, and community channels to identify pain points and continuously improve the documentation experience.
• Perform hands-on validation of procedures and configurations described in the docs, ensuring that every instruction can be successfully followed.
• Participate in regular documentation audits, removing deprecated content and restructuring materials to align with evolving product architecture.
• Contribute to internal knowledge sharing and onboarding materials, helping teams adopt documentation workflows and maintain content quality across departments.
• Monitor documentation performance and engagement using analytics and feedback tools to drive data-informed improvements.