Holding Hands Inc

Billing Specialist

• Comply with all company policies, procedures, and regulatory requirements.
• Meet assigned productivity standards, deadlines, and performance goals.
• Maintain strict adherence to all legal and ethical billing practices, including federal and state regulations.
• Ensure the accurate and timely collection, preparation, verification, and submission of billing information within the EMR system.
• Review billing, collections, and denial reports regularly and recommend corrective actions to resolve and prevent claim denials.
• Serve as a liaison between payors, patients, and internal departments to address inquiries, provide documentation, and resolve billing issues.
• Review daily charge entries to confirm accurate CPT, ICD-10, and all required billing codes are complete and compliant.
• Compare coding against clinical documentation and collaborate with providers to clarify discrepancies, correct errors, and prepare appeals and reconsideration requests as needed.
• Research and appeal complex denials by reviewing payer policies, coding guidelines, contracts, and medical records, consulting subject matter experts when appropriate.
• Audit clinical documentation to ensure appropriate charge capture, maintain compliance, and reduce risk of denials.
• Identify denial trends and provide education to practice staff to improve documentation accuracy, authorization review, and overall billing performance.

Recruitment

• Develop and execute recruitment strategies to meet hiring goals for therapists and clinicians
• Source, attract, and hire top talent using various recruitment methods, including social media, job boards, and networking events
• Manage the entire recruitment process, including screening resumes, conducting interviews, and extending job offers
• Provide guidance and support to more junior recruiters and interns
• Collaborate with hiring managers to understand their hiring needs and develop job descriptions that accurately reflect their requirements
• Build and maintain a pipeline of qualified candidates by proactively sourcing and engaging with passive candidates
• Utilize Applicant Tracking Systems (ATS) and other recruiting software to manage candidate information and track hiring metrics
• Ensure a positive candidate experience by providing timely updates and feedback throughout the recruitment process
• Participate in recruitment-related projects and initiatives as needed

Billing Specialist

Clinical Recruiter