Product Designer, Service Designer

Holafly

Product Designer at Holafly shaping traveler experiences from discovery to launch. Collaborating with cross-functional teams to turn ideas into testable concepts.

Posted 7/27/2026full-timePanama • 🇵🇦 PanamaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Design and Service Design, utilizing Design Thinking methodologies and rapid prototyping tools to create innovative solutions. Proficient in facilitating workshops and collaborating with cross-functional teams to translate research insights into actionable business strategies.

Highest-signal resume keywords

Product DesignService DesignDesign ThinkingFigmaHypothesis Validation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service BlueprintingJourney MappingPrototypingQualitative ResearchQuantitative Research

Soft Skills

FacilitationCollaborationCommunication

Tools & Technologies

Rapid Prototyping Tools

Industry Keywords

LeanAgile

About the role

Key responsibilities & impact

Lead discovery processes and end-to-end service design for new Innovation Lab initiatives.
Design and prototype product and service concepts, from journey maps and service blueprints to low- and high-fidelity prototypes.
Facilitate workshops and co-creation sessions with internal stakeholders (Product, Business, Marketing, C-level) and external users.
Collaborate with the research team on hypothesis validation through rapid experiments, proof of concepts, and qualitative and quantitative research.
Translate research learnings into actionable opportunities and strategic recommendations for the business.
Collaborate closely with Product and Engineering to assess the technical and business feasibility of designed concepts.
Document and communicate the process and outcomes of each innovation initiative clearly, for both technical and non-technical audiences.

Requirements

What you’ll need

4+ years of experience in Product Design, Service Design, or hybrid UX roles.
Solid experience with Design Thinking methodologies, Service Design (blueprints, journey maps), and hypothesis validation (Lean/Agile).
Proven ability to facilitate workshops and co-creation sessions with cross-functional teams.
Experience collaborating with research teams on qualitative and quantitative research.
Expert command of Figma and rapid prototyping tools.
Ability to present and defend design decisions in both English and Spanish.

Benefits

Comp & perks

Remote-first culture with flexible hours that support your work-life balance.
A fast-paced, international environment where your impact is visible from day one.
Continuous learning and professional growth opportunities within an expanding global leader.