Partnership Activation and Onboarding Specialist

Holafly

Partnerships Operations & Activation Specialist at Holafly managing partner onboarding and activation processes. Supporting day-to-day operations for a rapidly growing team in the travel connectivity industry.

Posted 7/27/2026full-timeRemote • 🇪🇸 SpainJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in partner management and onboarding processes, with a strong focus on communication, organization, and problem-solving. Proficient in using CRM and operational tools to enhance partner activation and engagement.

Highest-signal resume keywords

Partner ManagementFluency In Spanish And EnglishHubSpot ProficiencyJira ExperienceProblem-Solving Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Partner OnboardingActivation Metrics TrackingBasic ReportingOperational SupportCustomer Success

Soft Skills

Strong Communication SkillsHighly OrganizedDetail-OrientedProactive AttitudeAbility To Manage Multiple Priorities

Tools & Technologies

HubSpotJira

Industry Keywords

Partner SupportCustomer SuccessSales SupportDigital EnvironmentsCross-Functional Collaboration

About the role

Key responsibilities & impact

Manage inbound partner requests and onboarding processes
Support inbound partner acquisition and activation initiatives
Conduct outbound follow-ups with newly onboarded or inactive partners to drive activation and engagement
Support partners during setup, including links, tracking, discount codes, and basic troubleshooting
Ensure fast, clear, and high-quality communication with partners
Proactively follow up with newly onboarded partners to drive activation and first revenue generation
Support the Partnerships team with operational and administrative tasks related to partner management
Create and manage support tickets, coordinating with Product, Tech, and Operations teams through Jira
Monitor partner onboarding and activation funnels, identifying friction points and improvement opportunities
Maintain accurate records and partner information within HubSpot and internal tools
Support basic reporting and tracking of partner performance and activation metrics
Identify upsell, cross-sell, or growth opportunities when relevant
Help ensure a positive and smooth partner experience throughout the onboarding journey

Requirements

What you’ll need

2–3 years of experience in Operations, Partner Support, Customer Success, Partnerships, Sales Support, or similar roles
Professional fluency in Spanish and English (mandatory)
Strong written and verbal communication skills
Highly organized and detail-oriented
Strong proactive attitude and problem-solving mindset
Commercial mindset with strong willingness to help drive partner activation and growth
Comfortable working with CRM tools such as HubSpot and operational tools such as Jira
Basic analytical mindset with the ability to track partner activation and engagement
Ability to manage multiple requests and priorities in a fast-paced environment
Comfortable working cross-functionally with multiple teams and stakeholders
Experience supporting customers, partners, or accounts in digital or online environments is a strong plus

Benefits

Comp & perks

Full remote flexibility
International and entrepreneurial environment
Competitive salary package
Quarterly 30% variable compensation
Career growth opportunities within a rapidly scaling global company
Flexible working culture focused on ownership and impact
Learning and professional development support