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Business Development Manager
HOATalentBusiness Development Manager leading a team of BDRs in driving outbound performance and revenue growth. Responsible for coaching, operational discipline, and building a high-accountability sales culture.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing Business Development Representatives (BDRs) to achieve sales performance goals, with a focus on coaching, accountability, and continuous improvement. Proficient in sales process management, pipeline metrics, and CRM usage to drive outbound sales success.
Highest-signal resume keywords
Sales Leadership ExperienceOutbound Sales ManagementCRM DisciplineCoaching and DevelopmentPerformance Metrics Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Process UnderstandingPipeline ManagementConversion MetricsCoaching SessionsPerformance ReviewsActivity MonitoringMessaging RefinementObjection HandlingData AnalysisLead Routing
Soft Skills
Team LeadershipAccountabilityResponsivenessProfessionalismContinuous Improvement
Tools & Technologies
HubSpotCRM SoftwareAI ToolsSales Dashboards
Industry Keywords
BDR ManagementSales EnablementReal Estate ServicesProperty ManagementHOA Management
About the role
Key responsibilities & impact- Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
- Drive accountability, consistency, and execution across all outbound sales activities
- Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
- Identify and develop top performers while proactively managing underperformance
- Conduct regular performance reviews, coaching sessions, and improvement plans
- Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
- Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics
- Improve conversion performance from:
- - Conversations → Meetings Scheduled
- - Meetings Scheduled → Meetings Completed
- - Meetings Completed → Proposal Opportunities
- Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data
- Conduct weekly 1:1 coaching sessions with every BDR
- Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness
- Participate in live call blocks and real-time coaching sessions
- Support ongoing enablement around:
- - Industry knowledge
- - Product positioning
- - Sales messaging
- - AI tools and workflow optimization
- Ensure accurate and timely CRM usage across the team
- Maintain high standards for:
- - Activity logging
- - Notes and follow-up tracking
- - Deal hygiene
- - Lead routing and SLA adherence
- Monitor dashboards and reporting to identify risks, trends, and opportunities early
- Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards
- Quota Metrics
- 180 Team Intro Meetings Completed
- 120 Proposals Sent
- 70% of BDRs Achieving Individual Goal
Requirements
What you’ll need- 3–7+ years of sales leadership or BDR management experience
- Proven success leading outbound sales or SDR/BDR teams
- Strong understanding of sales process, pipeline management, and conversion metrics
- Strong CRM discipline and reporting experience
- Experience with HubSpot
- Experience managing or coaching Business Development Representatives
- Able to travel as needed
- Experience in HOA management, property management, or real estate services is a plus.
Benefits
Comp & perks- Generous PTO including vacation, sick leave, and holidays
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with employer match
- Short- and long-term disability (employer-paid)
- Cell phone stipend and mileage reimbursement
- Remote work flexibility with opportunities for in-person collaboration