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Business Development Manager
HOATalentBusiness Development Manager leading a team of BDRs in driving outbound performance and revenue growth. Responsible for coaching, operational discipline, and building a high-accountability sales culture.
About the role
Key responsibilities & impact- Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
- Drive accountability, consistency, and execution across all outbound sales activities
- Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
- Identify and develop top performers while proactively managing underperformance
- Conduct regular performance reviews, coaching sessions, and improvement plans
- Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
- Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics
- Improve conversion performance from:
- - Conversations → Meetings Scheduled
- - Meetings Scheduled → Meetings Completed
- - Meetings Completed → Proposal Opportunities
- Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data
- Conduct weekly 1:1 coaching sessions with every BDR
- Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness
- Participate in live call blocks and real-time coaching sessions
- Support ongoing enablement around:
- - Industry knowledge
- - Product positioning
- - Sales messaging
- - AI tools and workflow optimization
- Ensure accurate and timely CRM usage across the team
- Maintain high standards for:
- - Activity logging
- - Notes and follow-up tracking
- - Deal hygiene
- - Lead routing and SLA adherence
- Monitor dashboards and reporting to identify risks, trends, and opportunities early
- Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards
- Quota Metrics
- 180 Team Intro Meetings Completed
- 120 Proposals Sent
- 70% of BDRs Achieving Individual Goal
Requirements
What you’ll need- 3–7+ years of sales leadership or BDR management experience
- Proven success leading outbound sales or SDR/BDR teams
- Strong understanding of sales process, pipeline management, and conversion metrics
- Strong CRM discipline and reporting experience
- Experience with HubSpot
- Experience managing or coaching Business Development Representatives
- Able to travel as needed
- Experience in HOA management, property management, or real estate services is a plus.
Benefits
Comp & perks- Generous PTO including vacation, sick leave, and holidays
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with employer match
- Short- and long-term disability (employer-paid)
- Cell phone stipend and mileage reimbursement
- Remote work flexibility with opportunities for in-person collaboration
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Process UnderstandingPipeline ManagementConversion MetricsCoaching SessionsPerformance ReviewsActivity MonitoringMessaging RefinementObjection HandlingData AnalysisLead Routing
Soft Skills
Team LeadershipAccountabilityResponsivenessProfessionalismContinuous Improvement