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Business Development Manager
HOATalentBusiness Development Manager leading HOA Sales team towards performance goals and pipeline generation. Coaching BDRs, optimizing systems, and driving sales excellence in a remote environment.
About the role
Key responsibilities & impact- Lead and manage a team of BDRs to achieve and exceed quarterly performance goals
- Drive accountability, consistency, and execution across all outbound sales activities
- Establish a culture focused on professionalism, urgency, responsiveness, and continuous improvement
- Identify and develop top performers while proactively managing underperformance
- Conduct regular performance reviews, coaching sessions, and improvement plans
- Ensure the team consistently meets outbound activity expectations across calls, emails, follow-ups, and prospecting coverage
- Monitor daily outbound activity, engagement rates, talk time, and pipeline generation metrics
- Improve conversion performance from: Conversations → Meetings Scheduled, Meetings Scheduled → Meetings Completed, Meetings Completed → Proposal Opportunities
- Continuously refine messaging, objection handling, scripts, and outreach strategies based on performance data
- Conduct weekly 1:1 coaching sessions with every BDR
- Review recorded calls and provide structured coaching around qualification, objection handling, and conversion effectiveness
- Participate in live call blocks and real-time coaching sessions
- Support ongoing enablement around: Industry knowledge, Product positioning, Sales messaging, AI tools and workflow optimization
- Ensure accurate and timely CRM usage across the team
- Maintain high standards for: Activity logging, Notes and follow-up tracking, Deal hygiene, Lead routing and SLA adherence
- Monitor dashboards and reporting to identify risks, trends, and opportunities early
- Maintain alignment with Account Executives and leadership on meeting quality and pipeline standards
Requirements
What you’ll need- 3–7+ years of sales leadership or BDR management experience
- Proven success leading outbound sales or SDR/BDR teams
- Strong understanding of sales process, pipeline management, and conversion metrics
- Experience coaching objection handling, discovery, and qualification
- Strong CRM discipline and reporting experience
- Data-driven leadership mindset with strong organizational skills
- Ability to hold high standards while developing people
- Excellent communication, accountability, and follow-through
- Preferred Traits
- High urgency and bias toward action
- Competitive and performance-oriented
- Strong coaching presence
- Operationally disciplined
- Comfortable driving accountability
- Adaptable and solutions-oriented
- Continuous improvement mindset
Benefits
Comp & perks- Generous PTO including vacation, sick leave, and holidays
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with employer match
- Short- and long-term disability (employer-paid)
- Cell phone stipend and mileage reimbursement
- Remote work flexibility with opportunities for in-person collaboration**
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales leadershipBDR managementoutbound salespipeline managementconversion metricscoachingCRM usagedata-driven leadershipactivity loggingreporting
Soft Skills
communicationaccountabilityorganizational skillshigh standardscoaching presenceadaptabilitysolutions-orientedcontinuous improvement mindseturgencyperformance-oriented