HOATalent

HOA Community Manager

HOATalent

full-time

Posted on:

Location Type: Hybrid

Location: Greenbelt • Maryland • United States

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About the role

  • - Serve as the primary contact for residents, board members, committees, and vendors
  • - Support the Board of Directors by preparing meeting agendas, packets, notices, and minutes
  • - Attend and facilitate Board, Annual, and Special Meetings as required
  • - Ensure compliance with governing documents, policies, and applicable laws/regulations
  • - Draft and review RFPs, secure proposals, and make recommendations to the Board
  • - Assist in preparing and presenting annual budgets and reserve studies
  • - Review and approve expenditures in line with budgetary guidelines and thresholds
  • - Process invoices, reconcile accounts, and maintain accurate financial records
  • - Provide monthly financial and management reports to the Board.
  • - Conduct regular property inspections to ensure compliance with community standards
  • - Issue violation notices and follow up on compliance matters
  • - Oversee vendors, contractors, and service providers to ensure quality performance
  • - Coordinate preventive maintenance programs and capital projects
  • - Ensure safety and security protocols are upheld within the community.
  • - Respond to resident inquiries and requests in a timely, professional manner
  • - Promote a positive and inclusive community atmosphere
  • - Hire, train, supervise, and evaluate onsite staff as applicable
  • - Coordinate community communications, events, and newsletters.

Requirements

  • - 5+ years of experience in community association or property management (onsite experience preferred)
  • - CMCA, AMS, or PCAM certification (preferred but not always required)
  • - Strong knowledge of community governance, property maintenance, and vendor management
  • - Proficiency in Microsoft Office Suite and community management software
  • - Excellent written and verbal communication skills
  • - Strong leadership, organizational, and time management abilities
  • - Ability to handle conflict resolution with professionalism
  • - Customer service focus and professionalism
  • - Financial and project management skills
  • - Leadership and team management
  • - Problem-solving and decision-making abilities
  • - Attention to detail and compliance orientation
Benefits
  • - Healthcare
  • - 401(k) Match
  • - 20 days PTO + 4 mental health days per quarter
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community governanceproperty maintenancevendor managementfinancial managementproject managementconflict resolutionattention to detailcompliance orientation
Soft Skills
written communicationverbal communicationleadershiporganizational skillstime managementcustomer serviceproblem-solvingdecision-making
Certifications
CMCAAMSPCAM