Office Administrator
Ho-Chunk, Inc.
full-time
Posted on:
Location Type: Office
Location: Detroit Lakes • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $20 per hour
Job Level
Junior
About the role
- Provide outstanding customer service at the front desk by operating a multi-line telephone system.
- Greets and interacts with individuals entering the establishment, determines the nature and purpose of the visit and directs them to the proper person or office or answers questions and provides information.
- Answers all incoming calls and transfers calls to appropriate personnel or department.
- Provide excellent customer service and follows up with customer needs.
- Receives daily messages from the front desk voice mail and delivers messages and/or forwards calls to appropriate personnel or department.
- Maintains builder listings and distributes updates to personnel as information changes.
- Orders office supplies and paper products for restroom, conference rooms and employee lounge and other supplies as requested.
- Maintains and operates a photocopier, postage meter and fax machine.
- Distributes employment applications relative to employment openings.
- Creates memos, correspondence, reports, and other documents as requested.
- Processes customer payments.
Requirements
- Highschool degree or GED; or three to six months related experience and/or training; or equivalent combination of education and experience.
- Public Notary Certification.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
- Ability to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Knowledge of word processing, spreadsheets, data base and Internet software.
Benefits
- Insurance Coverage: Medical, dental, and vision insurance
- Short-term and long-term disability insurance
- Basic life insurance at no cost to the employee
- Optional voluntary life insurance
- Cybersecurity protection benefits
- Flexible Spending Account (FSA) Options
- Employee Incentive Retirement: 401K Pre-Tax Deferral and Roth Deferral: 100% Match at first 3% & 50% match at the next 2%.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicemulti-line telephone systemdata entrypayment processingword processingspreadsheetsdatabase softwareInternet softwaremathematical computationdocument creation
Soft skills
communicationinterpersonal skillsproblem-solvingorganizationattention to detailability to follow instructionspresentation skillscustomer interactionadaptabilityteam collaboration
Certifications
High school degreeGEDPublic Notary Certification