Medical Case Manager

Ho-Chunk, Inc.

Medical Case Manager providing administrative support to the Aerospace and Operational Medicine Division. Key role in managing medical data for nearly 70,000 Air Force reservists globally.

Posted 7/30/2026full-timeRobins Air Force Base • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administrative and aeromedical case management, with strong capabilities in data evaluation, report preparation, and effective communication. Proficient in managing electronic systems and providing exceptional customer service.

Highest-signal resume keywords

Aeromedical Case ManagementData EvaluationMicrosoft Office SuiteCommunication SkillsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Anatomy KnowledgePhysiology KnowledgeEmergency Medical Care ProceduresData CompilationCase Processing Metrics

Soft Skills

Time ManagementPrioritizationOral CommunicationWritten Communication

Tools & Technologies

PDF SoftwareElectronic Systems of Record

Industry Keywords

Medical Treatment FacilitiesMAJCOMsHQ USAF

About the role

Key responsibilities & impact

Provide non-personal, administrative, and aeromedical case management support services
Accomplish administrative case evaluations by receiving, tracking, and reviewing pertinent medical data
Update and maintain various electronic systems of record
Coordinate with MAJCOMs, HQ USAF, and Medical Treatment Facilities
Prepare recurring and nonrecurring reports, correspondence, and documents related to case processing metrics and data quality
Collect and compile data for final case disposition and handle mail-out actions to members

Requirements

What you’ll need

Basic knowledge of anatomy, physiology, disorders of human body systems, and emergency medical care procedures
High proficiency with Portable Document Format (PDF) software and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Excellent oral and written communication skills in English
Strong time-management and prioritization skills
Exceptional customer service skills

Benefits

Comp & perks

Day-to-day advice and assistance to medical personnel
Responding to phone calls within two duty days
Managing incoming/outgoing correspondence