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Experienced Table Games Dealer
Ho-Chunk, Inc.Table Games Dealer responsible for dealing games and customer service at WarHorse Gaming in Lincoln, NE. Must have casino experience and be committed to guest service excellence.
ATS Keywords
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Hard Skills
Blackjack dealingCarnival table gamesBasic math proficiencyCheque color differentiationGame pace managementWager handlingDocumentation verificationChip issuanceCash handlingGame regulation compliance
Soft Skills
Guest service focusProfessional communicationAttention to detailEthical conductFlexibilityTeam collaborationProblem-solvingCustomer interactionAdaptabilitySafety awareness
Certifications & Qualifications
High school diploma or equivalent
Industry Keywords
Casino standardsInternal controlsGaming regulationsResponsible gamingNebraska rulesSuspicious activity reportingService to minors prohibitionIntoxicated persons policyGame documentationDealer skills audition
About the role
Key responsibilities & impact- Learn and demonstrate proficiency in dealing Blackjack and assigned Carnival table games at company-established speeds.
- Deliver courteous, professional service to all guests and team members.
- Shuffle cards thoroughly and manage game pace in compliance with casino standards.
- Accurately pay and collect winning and losing wagers according to company policy.
- Verify and sign fills, credits, and related documentation.
- Communicate relevant game information to relieving dealers and supervisors.
- Issue chips to customers in accordance with company procedures.
- Maintain control and visual contact of cards, dice, shoe, and float.
- Report irregularities, including suspicious guest activity, to the Floor Supervisor.
- Adjust game pace according to player ability to ensure efficient play.
- Accept cash buy-ins and conduct drops per company policy.
- Comply with all departmental policies, procedures, and gaming regulations.
- Adhere to Nebraska rules, regulations, and Internal Controls.
- Support company initiatives on responsible gaming, including prohibiting service to minors and intoxicated persons.
- Maintain schedule flexibility based on business needs.
- Perform other related duties as assigned.
Requirements
What you’ll need- Must be 21 years of age or older
- High school diploma or equivalent
- Strong guest service focus with safety as a priority
- Ability to demonstrate dealer skills through an audition
- Proficiency in basic math
- Ability to differentiate cheque colors and values
- Knowledge of company internal controls and table game regulations
- Commitment to ethical conduct and guest service excellence
Benefits
Comp & perks- Federal Employees Medical Coverage
- Full insurance coverage offerings
- 401(k) with immediate vesting & company match
- Quarterly incentive program
- Vacation, holiday & sick days
- Discounted meal program