Table Games Supervisor

Ho-Chunk, Inc.

Table Games Floor Supervisor responsible for overseeing daily table games operations at WarHorse Gaming. Ensuring compliance with policies and providing leadership to table games dealers and team.

Posted 6/26/2026full-timeLincoln • New York • 🇺🇸 United StatesMid-LevelSenior💰 $27 per hourWebsite

About the role

Key responsibilities & impact

Supervise, coach, and direct dealers to ensure proper execution of all table games procedures and compliance with gaming regulations.
Monitor game activity, wager amounts, and player behavior to identify irregularities or potential issues.
Track and document guest play, including purchase amounts, wins/losses, and average bet size.
Maintain appropriate table inventory levels and coordinate fills and credits.
Issue and inspect playing cards and dice at the beginning of each shift for irregularities or defects.
Assist with scheduling, training, evaluations, and disciplinary actions for table games team members.
Support ongoing team member development through mentorship, communication, and feedback.
Investigate and resolve guest concerns in a professional and timely manner.
Enforce all safety regulations and ensure compliance with internal controls, policies, and procedures.
Maintain strict confidentiality of company, guest, and team member information.
Collaborate with management to recommend improvements to table games operations and guest experience.
Perform additional duties as assigned.

Requirements

What you’ll need

Must be 21 years of age or older
High school diploma, GED, or equivalent experience
Three (3) years of experience in table games operations, including time spent as a Dealer, Floor Supervisor, or Pit Supervisor
Strong understanding of table game rules, regulations, and internal control systems
Excellent organizational, leadership, and customer service skills
Strong analytical and problem-solving abilities
Proficiency in Microsoft Office Suite or related software
Working knowledge of player tracking systems and complimentary guidelines consistent with industry standards
Commitment to guest service excellence and ethical conduct

Benefits

Comp & perks

Federal Employees Medical Coverage
Full Insurance Coverage offerings
401K with Day 1 Vesting & Company Match
Quarterly Incentive Program
Vacation, Holiday & Sick Days
Discounted Meal Program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

table games operationsdealerfloor supervisorpit supervisortable game rulesinternal control systemsplayer tracking systemsMicrosoft Office Suiteanalytical skillsproblem-solving

Soft Skills

organizational skillsleadership skillscustomer service skillsmentorshipcommunicationfeedbackconfidentialityguest service excellenceethical conductteam development

Certifications

high school diplomaGED