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Benefits Enrollment Clerk
Ho-Chunk, Inc.Benefits Enrollment Clerk managing employee benefit enrollment records and maintaining confidential files. Works with HR and Payroll on new employee enrollments and related data entry.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data entrybenefits processingCOBRA notificationenrollment verificationmath skills
Soft Skills
customer serviceoral communicationwritten communicationorganizational skillsattention to detailtime managementability to work under pressureadaptability
Tools & Technologies
MS OfficeExcelWordHRIS
Industry Keywords
employee benefitsopen enrollmentqualifying eventsconfidentiality
About the role
Key responsibilities & impact- Works closely with HR and Payroll during open enrollment, new eligible enrollments, terminations, and qualifying events.
- Assists with verification and processes all plan enrollment forms.
- Refers employee enrollments inquiries and complaints to corporate Benefits Assistant or Bellevue Benefits Specialist to ensure quick, courteous resolution.
- Mails enrollment confirmation and plan documents to employees in a timely manner.
- Assists with processing all enrollment document and status changes with vendors and Payroll to include COBRA notification and any related data entry.
- Sends out any communications and materials in preparation for enrollment in employee benefits.
- Maintains confidentiality of all employee information.
- Maintains the timely and organized filing of group benefit enrollment files.
Requirements
What you’ll need- Good telephone skills and customer service.
- Ability to work extended hours when required.
- Oral and written communication skills.
- Excellent organizational and filing skills.
- Excellent attention to detail.
- Ability to prioritize and manage multiple tasks effectively.
- Ability to work well under pressure and work efficiently against deadlines.
- Willingness to learn and adapt to new responsibilities.
- Minimum of one (1) to two (2) years’ experience in the field of employee benefits or related clerical experience.
- One year experience in data entry.
- Basic math skills to verify benefits rates and deductions.
- Excellent working knowledge of MS office (especially Excel and Word) and HRIS.