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Benefits Enrollment Clerk
Ho-Chunk, Inc.Benefits Enrollment Clerk managing employee benefit enrollment records and maintaining confidential files. Works with HR and Payroll on new employee enrollments and related data entry.
About the role
Key responsibilities & impact- Works closely with HR and Payroll during open enrollment, new eligible enrollments, terminations, and qualifying events.
- Assists with verification and processes all plan enrollment forms.
- Refers employee enrollments inquiries and complaints to corporate Benefits Assistant or Bellevue Benefits Specialist to ensure quick, courteous resolution.
- Mails enrollment confirmation and plan documents to employees in a timely manner.
- Assists with processing all enrollment document and status changes with vendors and Payroll to include COBRA notification and any related data entry.
- Sends out any communications and materials in preparation for enrollment in employee benefits.
- Maintains confidentiality of all employee information.
- Maintains the timely and organized filing of group benefit enrollment files.
Requirements
What you’ll need- Good telephone skills and customer service.
- Ability to work extended hours when required.
- Oral and written communication skills.
- Excellent organizational and filing skills.
- Excellent attention to detail.
- Ability to prioritize and manage multiple tasks effectively.
- Ability to work well under pressure and work efficiently against deadlines.
- Willingness to learn and adapt to new responsibilities.
- Minimum of one (1) to two (2) years’ experience in the field of employee benefits or related clerical experience.
- One year experience in data entry.
- Basic math skills to verify benefits rates and deductions.
- Excellent working knowledge of MS office (especially Excel and Word) and HRIS.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrybenefits processingCOBRA notificationenrollment verificationmath skills
Soft Skills
customer serviceoral communicationwritten communicationorganizational skillsattention to detailtime managementability to work under pressureadaptability