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Transition Assistance Program Administrative Assistant
Ho-Chunk, Inc.TAP Administrative Assistant managing TAP data entry and scheduling courses for service members. Providing administrative and customer service support at Military & Family Readiness Center.
About the role
Key responsibilities & impact- Provide non-personal administrative support to the Military & Family Readiness Center
- Manage TAP data entry, schedule courses for separating or retiring service members, track program completion
- Perform front-desk customer service functions
- Serve as the primary scheduler for TAP appointments
- Maintain continuous telephone coverage during standard hours and monitor the TAP organizational inbox
Requirements
What you’ll need- High School Diploma or GED equivalent
- A minimum of six months of administrative, scheduling, or data entry experience is required
- Experience within a military, federal, or equivalent corporate environment is preferred
- Must be proficient in Microsoft Word, Excel, and Outlook
- Technical ability to navigate and set up virtual classrooms through Microsoft Teams
- Demonstrated ability to produce written products with accurate grammar and spelling following Air Force standards
- Strong oral communication skills are required to convey TAP information clearly
- A basic understanding of military protocol, Air Force/DAF terminology, and the ability to maintain cognizance of military hierarchy and customs
- Excellent customer service skills with the ability to work effectively with a diverse clientele.
Benefits
Comp & perks- Professional Support
- Ability to work remotely during directed base closures or severe weather
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryschedulingadministrative supportwritten communicationMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams
Soft Skills
customer serviceoral communicationattention to detailorganizational skillsinterpersonal skills
Certifications
High School DiplomaGED