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Transition Assistance Program Administrative Assistant
Ho-Chunk, Inc.TAP Administrative Assistant managing TAP data entry and scheduling courses for service members. Providing administrative and customer service support at Military & Family Readiness Center.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
data entryschedulingadministrative supportwritten communicationMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams
Soft Skills
customer serviceoral communicationattention to detailorganizational skillsinterpersonal skills
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
militaryfederal environmentTAP (Transition Assistance Program)Air Force standardsmilitary protocolDAF terminologymilitary hierarchycustoms
About the role
Key responsibilities & impact- Provide non-personal administrative support to the Military & Family Readiness Center
- Manage TAP data entry, schedule courses for separating or retiring service members, track program completion
- Perform front-desk customer service functions
- Serve as the primary scheduler for TAP appointments
- Maintain continuous telephone coverage during standard hours and monitor the TAP organizational inbox
Requirements
What you’ll need- High School Diploma or GED equivalent
- A minimum of six months of administrative, scheduling, or data entry experience is required
- Experience within a military, federal, or equivalent corporate environment is preferred
- Must be proficient in Microsoft Word, Excel, and Outlook
- Technical ability to navigate and set up virtual classrooms through Microsoft Teams
- Demonstrated ability to produce written products with accurate grammar and spelling following Air Force standards
- Strong oral communication skills are required to convey TAP information clearly
- A basic understanding of military protocol, Air Force/DAF terminology, and the ability to maintain cognizance of military hierarchy and customs
- Excellent customer service skills with the ability to work effectively with a diverse clientele.
Benefits
Comp & perks- Professional Support
- Ability to work remotely during directed base closures or severe weather