Full-Time Associate Call Center Representative
Duke Energy Corporation
Salary
💰 $19 per hour
Job Level
Mid-LevelSenior
Tech Stack
Go
About the role
- The Security Officer is responsible for ensuring the safety of guests, team members, and company assets.
- Responsible for the safety of all guests and employees of the casino/hotel
- Records investigation and incident reports in a timely manner.
- Provides customer service to all guests when needed.
- Assists with the transfer of money and chips from casino floor.
- Patrols casino/hotel during shift to ensure safety.
- Maintains casino rules, policies and regulations are being followed set by the casino and the NRGC.
- Stands post for extended times as assigned by manager.
- Reports to supervisor/manager on responsibilities on day-to-day activities.
- Controls and diffuses potential problems and assists employees and guests in emergencies.
- Controls access to the video lottery facility and restricted areas.
- Responds to back-up calls immediately.
- Prepares reports of significant activities.
- Maintains radio contact with base at all times during assigned shift.
- Attends periodic meetings and training sessions.
- Performs other duties as assigned.
Requirements
- Must be 21 years or older.
- High school diploma. GED, or relevant experience.
- Previous security experience preferred.
- Previous experience in a casino resort preferred.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Ability to secure and maintain NE Gaming License.
- CPR Certification, Driver’s License
