HNL Lab Medicine

Operations

• Supervises and coordinates the activities of employees engaged in collection, processing, and performing automated and manual clinical diagnostic tests to obtain data for use in diagnosis and treatment of diseases.
• Serves as a technical resource for other technologists, technicians and support personnel.
• Provides logistical leadership and training to all team members.
• Works under the general supervision and the technical guidance of the Manager/Director.
• Demonstrates the ability to perform all duties and responsibilities of those supervised.
• Fulfills the function of general supervisor for regulatory requirements and provides 24/7 rotating on call coverage.
• Monitors work activities to improve efficiency.
• Evaluates specimen collection, processing, and testing to ensure quality/integrity under general supervision of the manager.
• Supervises departmental activities/staffing assignments/schedules and staff meetings to maintain a high quality of work.
• Takes corrective action when necessary to redirect activities and to correct problems.
• Performs specialized and technically demanding tests that require high level of expertise and reports tests results.
• Directs the proper storage of hazardous materials and the laboratory safety program in conjunction with the safety officer.
• Troubleshoots instrumentation and test methods and makes decisions regarding action to be taken.
• May assist with the implementation and validation of new instruments/tests in the department.
• Reviews quality control data as well as evaluates specimen collection/processing to ensure quality/integrity under general supervision of the manager; recognizes and resolves problems.
• Communicates problems and actions to the appropriate member(s) of management (if applicable).
• Plans, designs, and implements installation of new or improved laboratory techniques in conjunction with division management.
• Establishes standards, normal values, and methods of control for each laboratory test performed in accordance with regulatory and accrediting agencies and in conjunction with clinical/medical leadership.
• Reviews current literature to keep informed of new developments in the field.
• Coordinates and conducts education and training programs for personnel.
• Develops training/competency checklists and provides clinical orientation and/or training of new employees/students.
• Supports Education Department personnel/trainers and/or designee in the training/orientation of new staff members.
• Develops and maintains department Standard Operating Procedures according to CLSI guidelines as appropriate.
• Plans for effective utilization of resources (space, time, personnel, budget and equipment).
• Maintains an accurate workload recording system and prepares productivity reports as requested.
• Evaluates and adjusts workload using the data.
• Actively participates in the Continuous System Improvement (CSI) and continuing education programs.
• Coordinates new business with the Sales Department.

Supervisor, Clinical Laboratory Operations

Analyst

• Provides timely completion of service requests for computer system file definition and ensures all associated definitions are complete.
• Documents all tasks according to established procedures and maintains accurate documentation of procedures, updating as processes change.
• Works with department managers and/or directors in establishing new programs utilizing the laboratory’s information systems.
• Installs, tests, and implements enhancements and/or upgrades to relevant information systems; maintains appropriate documentation of testing per accrediting agencies' requirements and internal procedures.
• Maintains functional knowledge of systems and systems interfaced to relevant information systems to understand impact of changes on functionality.
• Provides troubleshooting support: researches, analyzes, and resolves situations in a timely fashion; communicates and/or coordinates resolutions per internal policies and procedures.
• Performs daily system tasks to ensure system integrity and participates in project planning including development of project plans, task scheduling, work assignments, and progress reporting.
• Effectively deals with multiple and changing priorities, performs other duties as deemed appropriate, and provides on-call support.

Supervisor, Clinical Laboratory Operations

Application Analyst