Account Manager – Venues
SINE Digital
Account Manager
HMH
full-time
Posted on:
Location Type: Remote
Location: Remote • Oregon, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $95,000 per year
Job Level
Junior
About the role
- Be the primary NWEA account contact for a portfolio of existing Partners.
- Ensure Partner loyalty and customer satisfaction for retention through proactive outreach.
- Establish Partner communication strategy to uncover needs and resolve issues.
- Achieve renewal and expansion targets as defined by the regional objectives.
- Plan and prioritize new product, expansion and retention activities in alignment with team and organizational goals, budgets and timelines.
- Schedule and deliver webinars, introductions, data consultations as well as other sales calls and activities as needed.
- Implement effective processes, procedures and use of support materials to ensure efficiency and effectiveness in meeting each partner’s unique needs.
- Stay current and knowledgeable about NWEA Products and Services and the education market, including issues, trends, relevant laws and competition.
- Inform Partners about features and benefits of products and services on a regular and proactive basis using consultative sales process.
- Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions and new products and services.
- Keep data accurate, up to date and comprehensive.
- Use Salesforce for Partner, pipeline and Regional reports and dashboards and for data to drive Partner activity.
- Present price, credit and terms in accordance with standard procedures and/or contractual requirements.
- Accurately process and schedule partner transactions including quotes and orders.
- Travel as needed for Regional, Partner or NWEA events, up to 50%.
Requirements
- Minimum bachelor’s degree in education, business or a related field required.
- 1 - 2 years of Account Management experience.
- Selling experience into the educational market helpful, with demonstrated effective communication and presentation.
- Excellent relationship building skills, with a desire to create a positive experience.
- Experience with NWEA products, services, procedures and implementation preferred.
- Understanding of K-12 education industry and assessment methods desired.
Benefits
- Our culture & benefits: https://careers.hmhco.com/culture_benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Account ManagementConsultative Sales ProcessData ManagementSalesforce
Soft skills
Customer SatisfactionCommunicationRelationship BuildingProactive OutreachPresentation Skills
Certifications
Bachelor's Degree
