HMH

Content Specialist

HMH

full-time

Posted on:

Location Type: Remote

Location: District of Columbia • Maryland • United States

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Salary

💰 $85,000 - $90,000 per year

About the role

  • This is an ELA-focused role.
  • The Content Specialist is responsible for the delivery of customized pre-sales presentations in collaboration with their sales partners.
  • This delivery requires a strong content and pedagogy background and requires ongoing growth in this area.
  • Presentation planning is also a part of the CS role.
  • This presentation work is enhanced by conversations with customers to gain information around a highly content connected solution for all customers.
  • Additionally, Content Specialists frequently support: Pre-Sales content related work supporting Marketing, Product Management & Strategy, Ed Platform Development, etc.
  • Deliver pre-sales webinars tailored to customer and sales needs.
  • Deliver live pre-sales customer presentations customized to customer and sales needs in large revenue accounts.
  • Create Camtasia videos for Request For Product (RFP) submissions, sales opportunities and pilots.
  • Deliver Getting Started trainings supporting Services partners.
  • Partner with the Account Executive in pre-sales customer conversations exploring solution opportunities to recommend both programs and services.
  • Learn two or more content areas as requested.
  • Navigate Salesforce, Outlook, evaluations, reports as required.
  • Demonstrate understanding of assigned disciplines including core, supplemental and intervention products as well as technology associated with assigned products.
  • Collaborate with Account Executives, Solution Support Group Directors, peers, and Service managers to understand client needs and transfer knowledge to pre-sales and post-sales assignments.
  • Customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge.
  • Adjust presentations to the needs and responses of the audience.
  • Handle customer questions and overcomes objections.
  • Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.

Requirements

  • Bachelor's Degree is a minimum with Graduate Degree preferred
  • Bilingual skills are highly preferred
  • Five years of K-12 teaching experience in a subject area relevant to the position
  • ELA background is required
  • Excellent communication skills
  • Engaging and persuasive presentation skills
  • Digital literacy and familiarity with Microsoft Office Suite, Teams, Zoom and Camtasia
  • Collaboration skills
  • Highly organized and able to transfer strategies into actions that deliver results.
  • Must reside near a major airport
  • Lift and move up to 50 lbs. on a regular basis
  • A valid driver’s license and acceptable driving record.
Benefits
  • HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pre-sales presentationscontent developmentpedagogyCamtasiaSalesforcedigital literacyK-12 teachingpresentation planningcustomer engagementproduct knowledge
Soft Skills
communication skillspresentation skillscollaboration skillsorganizational skillspersuasivenesscustomer serviceadaptabilityproblem-solvingstrategic thinkinginterpersonal skills
Certifications
Bachelor's DegreeGraduate Degreevalid driver’s license