Senior Computer Operator – System & Network Operations – IT

HKEX Foundation 香港交易所慈善基金

IT operations specialist responsible for overseeing HKEX enterprise systems operations. Ensuring system performance and application support in a shift-based environment.

Posted 6/9/2026full-timeTKO • 🇭🇰 Hong KongSeniorWebsite

Tech Stack

Tools & technologies

ITSMLinuxPythonServiceNow

About the role

Key responsibilities & impact

Monitor the performance and availability of applications, servers, and systems.
Use monitoring tools (e.g., TrueSight, SolarWinds) to track system health and performance metrics.
Assist in identifying basic issues or irregular system behaviors.
Provide first‑level support under team supervision.
Support the operation of business applications and scheduled jobs.
Perform routine tasks such as running batch processes, handling deployments, and applying patches under guidance.
Assist in responding to system and application alerts, incidents, and outages.
Log, track, and resolve incidents using IT service management (ITSM) tools like ServiceNow.
Assist in simple scripting tasks (Bash, Python, PowerShell) to support operational automation.
Maintain basic documentation of system operation and update daily operational checklists
Generate reports on system performance, incidents, and maintenance activities.
Work closely with senior operators, application development, DevOps, and infrastructure teams.

Requirements

What you’ll need

High Diploma in Computer Science, Information Technology, or a related discipline.
Basic understanding of operating systems (Linux/Windows) and networking concepts.
Exposure to scripting (Bash/Python/PowerShell) is an added advantage.
Familiarity with application servers or databases is a plus.
Strong willingness to learn and ability to follow procedures carefully.
Good communication and teamwork skills.
Attention to detail and ability to work under pressure.
Able to work in a shift‑based 24×7 operations environment.

Benefits

Comp & perks

HKEX is committed as an Equal Opportunity Employer.
Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

scriptingBashPythonPowerShellmonitoring toolsTrueSightSolarWindsIT service managementServiceNowoperating systems

Soft Skills

communicationteamworkattention to detailability to work under pressurewillingness to learnability to follow procedures

Certifications

High Diploma in Computer ScienceHigh Diploma in Information Technology