Application Analyst II
HJ Staffing
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Perform troubleshooting and resolve issues for core systems, internal developments, and vendor integrations
- Assist in designing, testing, and documenting configuration solutions and evaluating departmental workflows for better efficiency
- Participate in the full software lifecycle, from defining project scope and gathering requirements to implementing tactical plan projects
- Help interpret policy changes from DHCS, DMHC, and CMS to ensure our systems remain compliant
- Generate operational and system reports to keep leadership informed on system health and performance
- Act as a technical resource for staff, developing training materials and facilitating sessions to ensure the team is proficient in our core systems
Requirements
- Bachelor’s degree in Business, IT, Health Care, or a related field
- 3–5 years of hands-on experience with the Jiva Care Management platform
- A minimum of 3 years of product configuration or business systems analysis experience within a managed health care environment
- Proficiency in SharePoint, MS Office (Excel, Visio, etc.)
- Familiarity with Medicaid/Medicare, national diagnostic coding, and regulatory policies
- Some knowledge of Agile/Scrum environments and Application Lifecycle Management methodologies
Benefits
- 100% remote work
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM Pacific Time (PT)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product configurationbusiness systems analysistroubleshootingsystem documentationworkflow evaluationreport generationAgileScrumApplication Lifecycle ManagementJiva Care Management
Soft Skills
problem-solvingcommunicationtraining developmentteam facilitationorganizational skills