Director of Communications, AI Ops

HiveMQ

. Own our communications function end to end .

Posted 3/3/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own our communications function end to end
Build AI-powered systems, guardrails, and workflows that scale our voice across teams, channels, and tools
Drive thought leadership: blogs, bylines, podcasts, and speaking content
Manage press releases, announcements, and key external communications
Maintain and evolve boilerplates, messaging docs, FAQs, and positioning one-pagers
Support high-impact campaigns with strong copy and narratives that convert
Partner directly with executives on key narratives and external presence
Design and build AI-enabled workflows to scale comms
Develop and maintain rubrics, guardrails, and context packs for AI tools
Continuously test and refine agents to increase quality and reduce manual review
Monitor content across the org and course-correct when it drifts from our messaging.

Requirements

What you’ll need

8-10+ years in B2B tech communications, content, and/or PR
Experience in data, cloud, integration, or adjacent technical domains
Proven ability to write and edit: you can use AI as a tool but human value add is essential
Hands-on experience using modern LLMs (e.g., GPT, Claude, Gemini) for content and workflows
Demonstrated history of building content systems, playbooks, or frameworks
Comfort working directly with senior leadership and navigating high expectations and a fast pace
Metrics mindset: you care how comms impacts traffic, pipeline, and awareness, not just outputs.

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI-powered systemscontent systemsplaybooksframeworkscopywritingeditingmetrics analysisworkflow designcontent monitoringnarrative development

Soft Skills

thought leadershipcommunicationcollaborationadaptabilitystrategic thinkingcreativityproblem-solvingexecutive partnershipattention to detailnavigating high expectations