HiveMQ

Director of Communications, AI Ops

HiveMQ

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

Cloud

About the role

  • Own our communications function end to end
  • Build AI-powered systems, guardrails, and workflows that scale our voice across teams, channels, and tools
  • Drive thought leadership: blogs, bylines, podcasts, and speaking content
  • Manage press releases, announcements, and key external communications
  • Maintain and evolve boilerplates, messaging docs, FAQs, and positioning one-pagers
  • Support high-impact campaigns with strong copy and narratives that convert
  • Partner directly with executives on key narratives and external presence
  • Design and build AI-enabled workflows to scale comms
  • Develop and maintain rubrics, guardrails, and context packs for AI tools
  • Continuously test and refine agents to increase quality and reduce manual review
  • Monitor content across the org and course-correct when it drifts from our messaging.

Requirements

  • 8-10+ years in B2B tech communications, content, and/or PR
  • Experience in data, cloud, integration, or adjacent technical domains
  • Proven ability to write and edit: you can use AI as a tool but human value add is essential
  • Hands-on experience using modern LLMs (e.g., GPT, Claude, Gemini) for content and workflows
  • Demonstrated history of building content systems, playbooks, or frameworks
  • Comfort working directly with senior leadership and navigating high expectations and a fast pace
  • Metrics mindset: you care how comms impacts traffic, pipeline, and awareness, not just outputs.
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI-powered systemscontent systemsplaybooksframeworkscopywritingeditingmetrics analysisworkflow designcontent monitoringnarrative development
Soft Skills
thought leadershipcommunicationcollaborationadaptabilitystrategic thinkingcreativityproblem-solvingexecutive partnershipattention to detailnavigating high expectations