Hively

Executive Assistant

• Own the CEO’s schedule end-to-end. This includes managing high-volume requests for both internal team sessions and external stakeholder meetings (board members, donors, and partners), ensuring travel buffers and "deep work" blocks are respected.
• Act as the "connective tissue" for the Leadership Team. You will coordinate Leadership Team meetings, align various executives' schedules for critical decision-making sessions, and ensure that leadership stays synchronized on org-wide deadlines.
• Attend key meetings to provide expert note-taking and synthesis. You will translate complex discussions into clear action items, assign owners, and proactively follow up to ensure deliverables are met. You will be responsible for keeping the leadership team accountable to their commitments.
• Expertly manage the logistics of both in-person and Zoom environments. Coordinate room bookings, catering, and physical materials. Lead technical setup for webinars, manage breakout rooms, and provide real-time troubleshooting for a seamless virtual experience.
• Lead the planning and execution of internal and external events, including board meetings, leadership retreats, and company-wide town halls. This includes venue sourcing, vendor management (catering, A/V), and on-site (or on-Zoom) day-of coordination.
• Leverage expert-level proficiency in Google Workspace (Drive, Docs, Sheets, Slides) to create and maintain sophisticated organization and tracking systems for the CEO and leadership team. You will design, implement, and manage systems that provide the CEO with instant, consolidated visibility into project statuses, meeting outcomes, and key leadership priorities.
• Support the execution of initiatives by tracking OKRs (Objectives and Key Results) and ensuring multi-stakeholder project follow-through, acting as the "connective tissue" between the executive office and department heads.
• Actively seek and integrate feedback to refine executive workflows. You will proactively identify "friction points" in the CEO's day and implement solutions to solve them.
• Support other teams and projects as assigned.

Communications

• Lead and execute an integrated marketing communications strategy.
• Responsible for brand management, content creation, digital marketing, community outreach, grants deliverables and reporting, public relations and performance analysis.
• Work cross-functionally with program teams to increase brand awareness and visibility, events and partnerships.
• Act as a creativity agent with internal and external stakeholders, providing ideas and solutions to communications and marketing challenges and opportunities.
• Manage, execute and support the department’s projects and organizational initiatives with an eye on impact, results, learning and growth.
• Create and manage a metrics dashboard to measure team efforts.
• Collaborate with the VP and Leadership Team on internal comms projects and needs.
• Lead content and execution of internal all-hands meetings.
• Proactively use AI tools to enhance results and increase efficiency.
• Analyze data from campaigns, events and other efforts to inform the decision making process.
• Leverage our CRM to build and cultivate relationships with our stakeholders.
• Oversee our website.
• Stay on top of SEO/GEO trends and apply them to our daily operations.
• Events coordination and assistance in Alameda County as needed.
• You’ll manage, mentor and guide the professional development of two team members.

Marketing and Communications Manager

Manager

• Create, lead and execute a Corporate Development Strategy which includes:
• Initiate, cultivate and nurture relationships with key stakeholders in Alameda County and the Bay area.
• Develop and lead corporate service projects and team development events with a focus on both impact and revenue growth.
• Solicit corporate sponsorships for Hively events.
• Bridge the relationship between a corporate sponsorship and foundation support.
• Act as a creativity agent with internal and external stakeholders, providing ideas and solutions to increase our collaboration with local corporations.
• Initiate and nurture relationships with community members, aiming to create and grow an individual donors group.
• Work with Leadership to establish and secure annual fundraising goals.
• Create metrics to measure success for fundraising efforts. Iterate as needed.
• Be a thought partner for all fundraising work across the organization.
• Collaborate with the marketing and comms team to create outreach assets, including messaging and marketing materials.
• Work cross-functionally with program teams to design inspiring and impactful service project experiences.
• Be an active ambassador for Hively in the communities we serve, seeking meaningful connections to help us increase our work with corporations and individuals, specifically in the Tri-Valley area.

Development Manager

Customer Support

• Interview, enroll, and certify families for CalWORKs and/or CAPP Child Care Program
• Interview scheduled and drop-in appointments/complete necessary re-certifications
• Perform new intake orientation presentations as needed
• Conduct group intake appointments as needed
• Respond to and resolve parent and provider issues
• Maintain and update family, child and program files
• Provide quality customer service for internal and external agency customers
• Provide mentorship to new or developing team members
• Input data into the computer system in an accurate and timely manner
• Respond to requests for information from the public
• Travel to co-locations and satellite Hively offices as needed
• Attend all training/technical assistance workshops
• Attend all staff meetings
• Other duties as assigned

Executive Assistant

Marketing and Communications Manager

Development Manager

Senior Family Support Specialist