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IT Systems Engineer, IT Systems Specialist – B2B Contract
HITCONTRACTIT Systems Engineer joining an international team for IT operations and infrastructure support. Troubleshooting issues and providing end-user assistance in a hybrid working model.
Tech Stack
Tools & technologiesCloudITSMLinuxMacOSTCP/IPVMware
About the role
Key responsibilities & impact- Work with local and corporate IT teams to troubleshoot issues and assist in deploying new IT solutions.
- Monitor assigned Helpdesk queues, pick up user requests, and work towards the most effective resolution.
- Help users accurately describe and report issues through the Helpdesk Support system.
- Create and maintain "How-to" guides, workarounds, and knowledge base (KB) articles.
- Participate in IT Scrum meetings and follow up on outstanding incidents and tasks.
- Report progress, risks, blockers, and project updates to the manager.
- Provide both remote and on-site IT support when required.
- Assist with hardware setup, maintenance, and replacement activities.
Requirements
What you’ll need- 3+ years of experience as an IT Systems Engineer, Systems Administrator, IT Support Engineer, or similar IT Systems Specialist role.
- Experience with user support, system deployment, installation, maintenance, and troubleshooting.
- Intermediate or higher knowledge in the following areas:
- Computer hardware, peripherals, and network equipment.
- Windows operating systems.
- Linux operating systems (RedHat experience preferred).
- Office productivity software and end-user application support.
- Networking concepts, technologies, and protocols (especially Ethernet and TCP/IP).
- Virtualization technologies (VMware, Hyper-V, Proxmox, etc.).
- Cloud solutions and containerization technologies.
- Strong troubleshooting and analytical skills.
- Good written and verbal communication skills in English.
- Experience supporting macOS devices and users.
- Experience supporting mobile devices and mobile operating systems.
- Experience with IT Governance and IT Service Management concepts:
- Helpdesk operations
- Support tier structures (L1/L2/L3)
- Incident Management
- Problem Management
- Relevant technical certifications (Microsoft, Red Hat, Cisco, CompTIA, VMware, etc.).
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account HITCONTRACT Website LinkedIn All Job Openings 1 - 10 employees Founded 2015 🎯 Recruiter 🤝 B2B ☁️ SaaS Recruitment
- B2B
- SaaS HITCONTRACT is a boutique IT recruitment and contracting agency that connects mid- and senior-level IT specialists with companies via a results-driven, agile hiring process. They operate a free hiring platform where candidates can upload CVs and employers can post jobs, powered by an algorithm (HITMATCH) to surface relevant matches. Services include permanent placement, contracting, and recruitment consulting, with a focus on fast turnaround and technical expertise. IT Systems Engineer, IT Systems Specialist – B2B Contract Job not on LinkedIn 🔥 27 minutes ago 🏢🏡 Kaunas – Hybrid 💵 €30 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior ⚙️ Systems Engineer Cloud ITSM Linux MacOS TCP/IP VMware Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Work with local and corporate IT teams to troubleshoot issues and assist in deploying new IT solutions.
- Monitor assigned Helpdesk queues, pick up user requests, and work towards the most effective resolution.
- Help users accurately describe and report issues through the Helpdesk Support system.
- Create and maintain "How-to" guides, workarounds, and knowledge base (KB) articles.
- Participate in IT Scrum meetings and follow up on outstanding incidents and tasks.
- Report progress, risks, blockers, and project updates to the manager.
- Provide both remote and on-site IT support when required.
- Assist with hardware setup, maintenance, and replacement activities. 🎯 Requirements
- 3+ years of experience as an IT Systems Engineer, Systems Administrator, IT Support Engineer, or similar IT Systems Specialist role.
- Experience with user support, system deployment, installation, maintenance, and troubleshooting.
- Intermediate or higher knowledge in the following areas:
- Computer hardware, peripherals, and network equipment.
- Windows operating systems.
- Linux operating systems (RedHat experience preferred).
- Office productivity software and end-user application support.
- Networking concepts, technologies, and protocols (especially Ethernet and TCP/IP).
- Virtualization technologies (VMware, Hyper-V, Proxmox, etc.).
- Cloud solutions and containerization technologies.
- Strong troubleshooting and analytical skills.
- Good written and verbal communication skills in English.
- Experience supporting macOS devices and users.
- Experience supporting mobile devices and mobile operating systems.
- Experience with IT Governance and IT Service Management concepts:
- Helpdesk operations
- Support tier structures (L1/L2/L3)
- Incident Management
- Problem Management
- Relevant technical certifications (Microsoft, Red Hat, Cisco, CompTIA, VMware, etc.). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
IT Systems EngineerSystems AdministratorIT Support Engineeruser supportsystem deploymenttroubleshootingWindows operating systemsLinux operating systemsnetworking conceptsvirtualization technologies
Soft Skills
troubleshooting skillsanalytical skillswritten communicationverbal communication
Certifications
MicrosoftRed HatCiscoCompTIAVMware