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Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Provide on-site and remote IT/OT support for hardware, software, and connectivity across factories, workshops, and laboratories
- Perform hands-on support at regional sites and travel as required to ensure operational continuity
- Maintain and support locally managed systems and equipment outside Global IT coverage
- Manage and support IT/OT applications, including coordination with external vendors
- Support laboratory instruments, ensuring reliable connectivity, data transfer, and integration with business systems
- Maintain operational technologies such as collaboration tools, security systems, and badging solutions
- Implement and support cybersecurity measures, including system configuration, patching, and incident response
- Ensure services are delivered in compliance with company standards, policies, and regulatory requirements
- Collaborate with stakeholders and vendors while documenting solutions and driving continuous improvement
- Willing to travel ca 40 % of your work time and you always represent Hitachi Energy the best possible way
Requirements
What you’ll need- 3–5+ years of hands-on experience in IT/OT support, service delivery, or infrastructure within industrial, manufacturing, or laboratory environments
- Experience with manufacturing processes, OT environments (e.g., MES), or LIMS is considered an advantage
- Experience supporting end-user hardware, software, networking, and connectivity
- Experience working with vendors and supporting operational technology systems
- Solid understanding of cybersecurity fundamentals, patching, and secure system configuration
- Strong problem-solving skills with a proactive and solution-oriented mindset
- Ability to work independently and collaborate effectively across teams
- Proficiency in English and knowledge of one or more Nordic languages is a must
- ITIL4 certification is a plus
Benefits
Comp & perks- Collective agreement
- Flexible working time
- Health care and wellness allowance
- Fantastic career possibilities within Hitachi Energy both within Sweden and globally
- Mentor to support you throughout onboard phase
- Various trainings and education supporting employee development
- Diversified company with over 70+ nationalities working in Sweden
- Supplementary compensation for parental leave
- Employee Benefit Portal with thousands of discounts and perks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Hands-On IT/OT SupportSystem ConfigurationPatchingData TransferManufacturing ProcessesNetworkingConnectivityLIMSMES
Soft Skills
Problem-SolvingProactive MindsetCollaborationIndependent Work
Certifications
ITIL4 Certification