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Field Service Engineer
HitachiField Service Engineer at Hitachi Energy delivering technical solutions in the power systems industry. Performing field operations, maintenance, and troubleshooting for power mechanical equipment.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
mechanical aptitudeelectrical aptitudefield service operationsinstallationmaintenancerepairstroubleshootingelectrical testingsubstation constructionpower/mechanical equipment
Soft Skills
customer serviceproblem-solvingcommunicationcollaborationsolutions-orientedleadershipdirectionanalysisanticipation of needsbusiness development
Tools & Technologies
MS WordMS ExcelMS OutlookSharePointtest equipment softwarehigh voltage equipment
Certifications & Qualifications
trade educationcollege diplomauniversity degree in electrical engineeringuniversity degree in mechanical engineeringcurrent driver's license
Industry Keywords
field service worktechnical fieldindustrial mechanicelectrical tradeswork authorizationtravel to UStravel to Canadatravel to Mexico
About the role
Key responsibilities & impact- Perform complex field service operations with strong technical skills
- Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs
- Exceed customer expectations by understanding and anticipating their needs
- Troubleshoot equipment failures and proactively prevent issues
- Identify and resolve electrical or mechanical problems with minimal assistance
- Develop potential sales and business opportunities through customer knowledge
- Suggest product and process improvements to enhance operations
- Lead field service projects and provide direction and analysis
Requirements
What you’ll need- Strong mechanical and electrical aptitudes
- Trade education and experience in Industrial Mechanic and Electrical trades
- College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset
- Over 5 years of experience in technical field service work with power/mechanical equipment
- Hands-on experience with substation construction, high voltage equipment, and electrical testing
- Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software
- Current driver's license valid in the US and ability to work in the US
- Ability to travel to the US, Canada, and Mexico
- Collaborative, solutions-oriented approach with strong communication skills
- Fluent in English
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
Benefits
Comp & perks- Health Care (medical, dental, vision, etc.)
- Financial Wellbeing : (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
- Family Care : Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
- Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
- Employee Engagement and Development Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms