Service Sales Specialist

Hitachi

Service Sales Specialist responsible for service revenue growth at Hitachi Energy. Managing service sales opportunities and developing strong customer relationships within Ireland.

Posted 6/13/2026full-timeRemote • 🇮🇪 IrelandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Proactively manage and develop service sales opportunities within the assigned install base across Ireland.
Identify customer needs and promote appropriate service solutions, including maintenance contracts, upgrades, retrofits, spare parts, and digital services.
Develop and maintain strong customer relationships, acting as a trusted advisor for service-related solutions.
Generate and manage sales leads, from opportunity identification through to order intake.
Collaborate closely with the Service Operations, Engineering, and Digital teams to ensure technically and commercially robust proposals.
Prepare and present service proposals, quotations, and commercial offers in line with Hitachi Energy processes.
Support contract renewals, upselling, and cross-selling activities across the service portfolio.
Maintain accurate sales forecasting, pipeline management, and reporting using internal CRM and sales tools.
Monitor market trends, customer feedback, and competitor activity to identify new opportunities.
Ensure full compliance with Hitachi Energy policies, including Health, Safety, Quality, and Ethics requirements.

Requirements

What you’ll need

Proven experience in service sales, technical sales, or a similar customer-facing commercial role.
Background in electrical engineering, power systems, energy, or industrial services is highly desirable.
Experience working with installed base customers and lifecycle service offerings.
Familiarity with digital services, condition monitoring, or data-driven service solutions is an advantage.
Strong commercial acumen and negotiation skills.
Ability to work independently while collaborating effectively within a wider service.

Benefits

Comp & perks

Competitive salary package
Generous bonus scheme.
24 days holidays, plus bank holidays
Excellent company pension and wide-ranging benefits schemes.
Top quality H&S culture alongside comprehensive training and personal development programmes.
Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

service salestechnical salessales forecastingpipeline managementCRMdigital servicescondition monitoringdata-driven service solutionsmaintenance contractsupgrades

Soft Skills

customer relationship managementnegotiation skillscommercial acumenindependent workcollaboration