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About the role
Key responsibilities & impact- Define and execute the long-term vision for technical publications
- Recruit, mentor, and scale a high-performing team
- Implement and manage modern CCMS platforms and automated publishing pipelines
- Partner closely with Engineering, Product Management, UX, and Customer Success
- Establish industry-standard KPIs to measure content effectiveness
Requirements
What you’ll need- 15+ years of experience in technical writing
- 6+ years managing global technical writing teams in unstructured data storage, SaaS, or hardware industry
- Ability to understand complex technical architectures, APIs, and developer tools
- Familiarity with modern authoring tools (e.g., SDL Tridion, Git, Markdown-based workflows)
- Bachelor's degree in Technical Communication, Computer Science, or a related field
Benefits
Comp & perks- industry-leading benefits
- support and services that look after your holistic health and wellbeing
- flexible arrangements that work for you
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingunstructured data storageSaaShardwareAPIsdeveloper toolsauthoring toolsautomated publishing pipelinesCCMS platformsKPI measurement
Soft Skills
mentoringteam managementcollaborationleadershipcommunication