Group Account Support Manager

Hitachi

. Partner with the Global Account Manager (GAM) to develop and execute focused account plans and strategies with measurable outcomes.

Posted 5/23/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Partner with the Global Account Manager (GAM) to develop and execute focused account plans and strategies with measurable outcomes.
Monitor plan effectiveness, identify constraints, deploy corrective actions, and maintain accurate player maps to support account growth.
Work closely with Business Units and Account Teams to understand and articulate value propositions.
Gather customer insights, segment data, reference cases, and market intelligence to strengthen Hitachi’s positioning and support opportunity development.
Collaborate with Strategic Marketing (ABM, Segment, Market Intelligence) and Segment Leads to align account activities, elevate success stories, and support targeted campaigns.
Lead end-to-end account team and customer workshop delivery—including agenda design, methodology, logistics, attendee communication, facilitation of sessions/breakouts, real-time synthesis, and post-workshop reporting.
Manage weekly, fortnightly, monthly, and annual governance cadences.
Support GAMs in shaping, coordinating, and tracking key opportunities; ensure governance gates, BU interlocks, and internal approvals are met.

Requirements

What you’ll need

Bachelor's Degree or Diploma in either Engineering or Business
Experience in Sales & Marketing, either as an Account Manager, Sales Program execution or Sales Support Specialist
Excellent communication skills with an ability to influence both internally and externally
Attention to detail and ability to manage multiple deadlines simultaneously
Strong analytical ability to build relationships
Willingness and openness to travel up to 15%
Cultural sensitivity and openness to work in an international business environment across all time zones

Benefits

Comp & perks

Health insurance
Retirement plans
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales & MarketingAccount ManagementMarket IntelligenceData SegmentationWorkshop FacilitationAgenda DesignLogistics ManagementOpportunity DevelopmentGovernance ManagementAnalytical Skills

Soft Skills

Communication SkillsInfluencing SkillsAttention to DetailTime ManagementRelationship BuildingCultural SensitivityOpenness to TravelCollaborationFacilitationStrategic Thinking

Certifications

Bachelor's DegreeDiploma in EngineeringDiploma in Business