Application Support Analyst

Hitachi

. Support and develop virtualized and private cloud environments using technologies such as VMware vSphere, vRealize Operations, vCloud Director, and vCloud Usage Meter.

Posted 5/6/2026full-timeVästerås • 🇸🇪 SwedenMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudDNSTCP/IPVMware

About the role

Key responsibilities & impact

Support and develop virtualized and private cloud environments using technologies such as VMware vSphere, vRealize Operations, vCloud Director, and vCloud Usage Meter.
Contribute to stable, scalable, and secure multi-tenant environments, including capacity planning, templates and media file management, and ongoing platform improvements.
Resolve incidents and service requests through structured ticket handling, collaboration, and continuous improvement.
User license and access management, solving and managing support issues continuously.
Support and train our Global users and Power Users.
Reporting and collaborating with 3rd line support (Vendor and Application Suppliers).
Use automation and scripting (PowerShell) to improve reliability, efficiency, and user experience.
Ability to work collaboratively in cross-functional teams

Requirements

What you’ll need

Experience working with virtualization and cloud platforms, including VMware vSphere, vRealize Operations, vCloud Director, and related tools.
Solid understanding of infrastructure fundamentals, such as physical servers, TCP/IP, Active Directory, DNS, and access management.
Familiarity with multi-tenant architecture, strategic capacity planning, and enterprise-scale environments.
Comfortable working in support-oriented roles, handling incidents, change requests, and collaborating across teams.
A structured, curious, and collaborative approach, with an interest in learning and sharing knowledge.
Knowledge from HVDC design and engineering is qualifying.
Excellent communication skills in English, oral and written.
Able to communicate in Swedish is considered as advantage.
Should have knowledge of ITIL

Benefits

Comp & perks

Collective agreement
Flexible working hours
Health care and wellness allowance
Fantastic career possibilities within Hitachi Energy both within Sweden and globally
Mentor to support you throughout onboard phase
Various trainings and education supporting employee development
Diversified company with over 70+ nationalities working in Sweden
Supplementary compensation for parental leave
Employee Benefit Portal with thousands of discounts and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

VMware vSpherevRealize OperationsvCloud DirectorPowerShellTCP/IPActive DirectoryDNSmulti-tenant architecturecapacity planningITIL

Soft Skills

collaborationcommunicationstructured approachcuriosityknowledge sharingsupport orientationproblem-solvingtrainingcross-functional teamworkincident management