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Hitachi

Application Support Analyst

Hitachi

. Responsible for supporting our global PLM & Engineering apps users (e.g.

Posted 5/6/2026full-timeLudvika • 🇸🇪 SwedenMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Responsible for supporting our global PLM & Engineering apps users (e.g. Teamcenter, Active Workspace, NX, Engineering Base, BIM / ACC and Polarion).
  • Responsible for application documentation, creation of guidelines and training material.
  • Support and maintain our 3D standard libraries.
  • User license and access management, solving and managing support issues continuously.
  • Support and train our Global users and Power Users.
  • Reporting and collaborating with 3rd line support (Vendor and Application Suppliers).
  • Arranging User and Power User meetings.
  • Provide user support and training across departments
  • Strong understanding of PLM principles and lifecycle management.
  • Ability to work collaboratively in cross-functional teams

Requirements

What you’ll need
  • You have been working with PLM & Engineering apps for at least 5 years or more.
  • You have a deep knowledge of PLM & Engineering apps Modelling, assemblies, and drafting.
  • Have skills in PLM & Engineering apps functionality and standard part libraries and good knowledge in Teamcenter.
  • Knowledge from HVDC design and engineering is qualifying.
  • It’s important that you communicate well at all levels of the organization and get your messages across in a logical and clear way.
  • You have a high level of integrity and dependability and can easily and professionally handle different types of personalities in a diverse and multicultural environment.
  • You are a driven, self-motivated team player with great collaborative skills, you listen and evaluate ideas and communicate improvements and development opportunities.
  • Excellent communication skills in English, oral and written.
  • Able to communicate in Swedish is considered as advantage.
  • Should have knowledge of ITIL

Benefits

Comp & perks
  • Collective agreement
  • Flexible working hours
  • Health care and wellness allowance
  • Fantastic career possibilities within Hitachi Energy both within Sweden and globally
  • Mentor to support you throughout onboard phase
  • Various trainings and education supporting employee development
  • Diversified company with over 70+ nationalities working in Sweden
  • Supplementary compensation for parental leave
  • Employee Benefit Portal with thousands of discounts and perks

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PLM applicationsTeamcenterActive WorkspaceNXEngineering BaseBIMACCPolarion3D modelingHVDC design
Soft Skills
communicationcollaborationintegritydependabilityteam playerlisteningevaluationlogical thinkingclear messaginghandling diverse personalities