Hitachi

Global Business Process Expert – MES

Hitachi

full-time

Posted on:

Location Type: Hybrid

Location: Zurich • Switzerland

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About the role

  • Analyze business requirements across regions and factories, proposing innovative solutions to meet organizational needs.
  • Harmonize business processes, eliminating template deviations and aligning with product line and business archetype logic.
  • Collaborate with regional and local teams to resolve system-related issues and manage the demand funnel for new requirements.
  • Proactively address user pain points by resolving incidents and analyzing patterns to enhance incident management efficiency.
  • Create comprehensive training materials and user manuals to support ongoing system use and operational excellence.
  • Develop and deliver tailored training sessions to empower local Business Process Owner and key users, enhancing system proficiency.
  • Lead change initiatives by driving the adoption of globally harmonized processes and minimizing local customizations.
  • Monitor and report on implementation progress, ensuring adherence to global processes and sharing best practices across regions.

Requirements

  • Degree in Information Technology, Engineering, Business Administration, or related field.
  • Minimum of 5 years of experience in operational roles related to business process management or program implementation in the manufacturing industry.
  • Experience in MES systems and at least one of the following SAP modules: SD, MM, PP, PS, QM.
  • Ability to analyze complex requirements and incidents, identify patterns, and propose effective solutions that meet business needs.
  • Effective communication skills with a proven ability to engage diverse stakeholders at all levels, fostering a collaborative environment to drive initiatives.
  • Demonstrated competence in influencing and motivating teams to adopt new processes, reduce resistance, and achieve successful transitions to globally harmonized practices.
Benefits
  • We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development.
  • We want you to truly thrive with us, in work and out.
  • We are committed to full transparency and compliance with all legal requirements.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business process managementprogram implementationMES systemsSAP SDSAP MMSAP PPSAP PSSAP QMincident managementdata analysis
Soft Skills
effective communicationcollaborationinfluencingmotivating teamsproblem-solvingtraining deliverychange managementstakeholder engagementanalytical thinkingadaptability