Field Service Engineer

Hitachi

Field Service Engineer executing complex service work for Hitachi Energy, performing technical analysis and enhancing customer operations with a focus on quality and compliance.

Posted 4/17/2026full-timeCheonan-si • 🇰🇷 South KoreaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Execute service work with complexity as per work instructions and in accordance with Hitachi Energy standard processes, quality standards, and safety guidelines.
Perform field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
Prepare material lists needed for service activity and ensure that all materials, parts, and equipment are available and of appropriate quality for service activities.
Troubleshoot equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Work with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Live Hitachi Energy’s core values of safety and integrity, taking responsibility for your actions while caring for your colleagues and the business.

Requirements

What you’ll need

Technical Education, University Degree or above and major in Engineering with subject of Electrical or Mechanical or other relevant Industrial Engineering fields.
Less than 5 years of work experience in field service engineering or project engineering.
Preferring Field Service Work experience.
Solid experience of technical management of international teams incl. team motivation.
Willing to travel (more than 50%).
No VISA problem for overseas travel.
Fluent in Korean and business level in English, both oral and written.

Benefits

Comp & perks

Congratulatory & Condolence Support
Meal Allowance Program
Group-Term Life Insurance
Appreciation and Recognition Program
Medical Check-up (including one additional family member)
Flexible Working hours
Remote Work
Self-Development Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

field service engineeringtechnical managementtroubleshootinganalysismaterial preparationcorrective actionsengineeringElectrical EngineeringMechanical EngineeringIndustrial Engineering

Soft Skills

team motivationcustomer servicecommunicationproblem-solvingresponsibilityintegritysafety awarenesscollaborationadaptabilityattention to detail