SCM Change Management, Continuous Improvement Manager
Hitachi
full-time
Posted on:
Location Type: Hybrid
Location: Zurich • Switzerland
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Tech Stack
About the role
- Design, implement, and continuously improve scalable SCM regulatory compliance processes that are reusable across regulations and Business Units
- Shift regulatory compliance from project‑based delivery to standardized, end‑to‑end SCM processes embedded in operations
- Embed compliance‑by‑design through technology‑enabled monitoring, controls, and escalation mechanisms
- Support internal and external audits through robust process design, clear governance, and audit‑ready execution
- Drive change management and enablement to ensure SCM teams and suppliers are ready for evolving regulatory requirements
- Deliver measurable efficiency, quality, and resilience improvements by simplifying processes, strengthening adherence, and reducing manual effort
- Identify and eliminate recurring root causes from audits, incidents, and operational data to prevent repeat issues
- Collaborate with CSS Service Excellence and Celonis CoE to enable data‑driven, automated, and AI‑ready process improvements
- Partner with Data Governance, IT Enablement, and Business Innovation teams to enable analytics, intelligent monitoring, and decision‑making
- Support functional capability development and knowledge management by translating regulatory and process requirements into structured, reusable learning and knowledge assets
Requirements
- Bachelor’s or Master’s degree in Sustainability, Environmental Science, Business, Supply Chain Management, Engineering, Operations, Quality, or a related field
- Minimum 7 years of professional experience in supply chain operations, regulatory environments, process excellence, or transformation roles within complex, global organizations
- Experience working in regulated, audit‑intensive, or governance‑driven environments
- Ability to operate at Manager or Senior Professional level, managing complex initiatives with a high degree of autonomy
- Experience with compliance technology, data analytics, process mining (e.g. Celonis), and digital traceability solutions
- Familiarity with ERP / SCM systems (e.g. SAP / S/4HANA) is an advantage
- Fluent in English; additional languages are a plus.
Benefits
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
regulatory complianceprocess designchange managementdata analyticsprocess miningdigital traceabilitysupply chain operationsprocess excellenceaudit executionroot cause analysis
Soft Skills
collaborationcommunicationleadershipautonomyproblem-solvingorganizational skillsadaptabilityknowledge managementefficiency improvementquality improvement