Hitachi

Senior Technical Writer

Hitachi

full-time

Posted on:

Location Type: Remote

Location: India

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

About the role

  • Confer with subject matter experts including Software Developers, Product Managers, Support, and Sales to establish technical specifications and use cases to determine subject matter to be developed for publication.
  • Research, gather, and analyze data from multiple sources (subject matter experts, product managers) to develop content.
  • Develop information development and publishing strategies aligned with the department standards as well as to meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team.
  • Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand.
  • Clarifying terminology and work with software developers for achieve consistencies in the product and documentation.
  • Participate in product design reviews.
  • Review product design and UI and revise UI messages.
  • Manage and lead multiple assignments simultaneously, while working independently and with other writers.
  • Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
  • Proactively seek solicit feedback from internal and external readers.
  • Analyze and prioritize technical feedback from various audiences and drive necessary changes into documentation or products.

Requirements

  • Bachelor's degree in Computer Science or any engineering field.
  • Superb interpersonal communication skills, particularly where technical information must be conveyed in a clear way.
  • Strong technical aptitude to learn products by hands-on experience.
  • Must have excellent writing skills, 15 + years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, release notes.
  • Proven technical writing and editing skills.
  • Superior command of the English language including rules and usage.
  • Experience with API tools, such as Swagger.
  • Proficiency in DITA, XML, and Adobe Acrobat is a must.
  • Proficiency in SDL Tridion Docs or another Component Content Management System (CCMS) is a must.
  • Strong understanding of topic-based authoring and reusable information architecture is a must.
  • Experience with agile software development process and tools, such as JIRA and Confluence is a must.
  • Experience with video creation is a plus.
Benefits
  • We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing.
  • We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent).
  • We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingeditingAPI documentationinstallation guidesuser guidesrelease notestopic-based authoringreusable information architectureDITAXML
Soft Skills
interpersonal communicationwriting skillsorganizational skillsclarityconcisenessfeedback solicitationdata analysisproject managementindependencecollaboration