Hitachi

Field Service Technician – 100% ON SITE

Hitachi

full-time

Posted on:

Location Type: Office

Location: Monselice • Italy

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About the role

  • Perform Service tasks like Installation and Commissioning of equipment and routine maintenance independently
  • Identify technical problems and make analysis through remote or on-site activity in different Service categories (Installation and Commissioning, routine maintenance, oil treatment, accessories replacements, etc.)
  • Electrical cabling for new accessories installation and new digital devices
  • Coordinate different subcontractor for the dedicated Scope of Work
  • Contribute to customer satisfaction by executing Service work according to customer order and expectation
  • Maintain a good relationship with customers
  • Identify new sales opportunities and communicates them internally
  • Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities
  • Prepare all documents and report to be signed by the customer representative
  • Report work done in a timely manner and follow up when needed (very important to track activities done)
  • Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future
  • Provide recommendations to management to improve operations and customer service
  • Apply safety rules and safe practices as well as environmental responsibilities
  • Report unsafe practices and incidents.

Requirements

  • Electrical Technical diploma
  • Good knowledge of both Italian and English
  • 5+ years of experience in a similar role inside Transformers field is required
  • Flexibility, independence and problem solving skills are nice to have
  • Availability to travel (100%) in Italy
Benefits
  • Health insurance
  • Pension fund
  • Welfare
  • Canteen
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
InstallationCommissioningElectrical cablingRoutine maintenanceTroubleshootingOil treatmentAccessories replacementsTechnical analysisCustomer reportingSafety practices
Soft Skills
Problem solvingFlexibilityIndependenceCustomer satisfactionCommunicationCoordinationRelationship managementSales opportunity identificationTimelinessOperational improvement
Certifications
Electrical Technical diploma