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Hitachi

Inside Sales Manager

Hitachi

. Lead a team of Inside Sales Representatives executing RFQ-to-Invoice activities for B2B energy solutions .

Posted 4/9/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SFDC

About the role

Key responsibilities & impact
  • Lead a team of Inside Sales Representatives executing RFQ-to-Invoice activities for B2B energy solutions
  • Directly manage, coach, and develop a team, setting expectations for customer support and order management
  • Oversee day-to-day Inside Sales activities, including quotation support and order tracking
  • Ensure disciplined execution of standardized Quote-to-Order-to-Invoice processes using Salesforce (SFDC), SAP
  • Monitor workload and prioritize activities to meet commitments
  • Serve as escalation point for customer issues, ensuring timely resolution
  • Collaborate with various teams and drive continuous improvement initiatives

Requirements

What you’ll need
  • Bachelor’s degree or equivalent experience
  • 5+ years of experience in Inside Sales, Sales Operations, Order Management, or customer support in a complex B2B environment
  • 2+ years of people leadership or supervisory experience
  • Strong understanding of Quote-to-Order-to-Invoice processes
  • Hands-on experience with Salesforce (SFDC) and SAP
  • Proficiency in Microsoft Word, Excel, and PowerPoint

Benefits

Comp & perks
  • Attractive health and retirement benefits
  • Paid leave and flexible work arrangements
  • Opportunities to work on innovative technologies that shape the future of energy
  • Access to learning platforms and career development programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Inside SalesSales OperationsOrder ManagementQuote-to-Order-to-Invoice processesSalesforceSAPMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
team leadershipcoachingcustomer supportorder managementproblem resolutioncollaborationcontinuous improvementprioritizationcommunication