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Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Lead a team of Inside Sales Representatives executing RFQ-to-Invoice activities for B2B energy solutions
- Directly manage, coach, and develop a team, setting expectations for customer support and order management
- Oversee day-to-day Inside Sales activities, including quotation support and order tracking
- Ensure disciplined execution of standardized Quote-to-Order-to-Invoice processes using Salesforce (SFDC), SAP
- Monitor workload and prioritize activities to meet commitments
- Serve as escalation point for customer issues, ensuring timely resolution
- Collaborate with various teams and drive continuous improvement initiatives
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 5+ years of experience in Inside Sales, Sales Operations, Order Management, or customer support in a complex B2B environment
- 2+ years of people leadership or supervisory experience
- Strong understanding of Quote-to-Order-to-Invoice processes
- Hands-on experience with Salesforce (SFDC) and SAP
- Proficiency in Microsoft Word, Excel, and PowerPoint
Benefits
Comp & perks- Attractive health and retirement benefits
- Paid leave and flexible work arrangements
- Opportunities to work on innovative technologies that shape the future of energy
- Access to learning platforms and career development programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Inside SalesSales OperationsOrder ManagementQuote-to-Order-to-Invoice processesSalesforceSAPMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
team leadershipcoachingcustomer supportorder managementproblem resolutioncollaborationcontinuous improvementprioritizationcommunication
