Hitachi

Inside Sales Manager

Hitachi

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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Tech Stack

SFDC

About the role

  • Lead a team of Inside Sales Representatives executing RFQ-to-Invoice activities for B2B energy solutions
  • Directly manage, coach, and develop a team, setting expectations for customer support and order management
  • Oversee day-to-day Inside Sales activities, including quotation support and order tracking
  • Ensure disciplined execution of standardized Quote-to-Order-to-Invoice processes using Salesforce (SFDC), SAP
  • Monitor workload and prioritize activities to meet commitments
  • Serve as escalation point for customer issues, ensuring timely resolution
  • Collaborate with various teams and drive continuous improvement initiatives

Requirements

  • Bachelor’s degree or equivalent experience
  • 5+ years of experience in Inside Sales, Sales Operations, Order Management, or customer support in a complex B2B environment
  • 2+ years of people leadership or supervisory experience
  • Strong understanding of Quote-to-Order-to-Invoice processes
  • Hands-on experience with Salesforce (SFDC) and SAP
  • Proficiency in Microsoft Word, Excel, and PowerPoint
Benefits
  • Attractive health and retirement benefits
  • Paid leave and flexible work arrangements
  • Opportunities to work on innovative technologies that shape the future of energy
  • Access to learning platforms and career development programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Inside SalesSales OperationsOrder ManagementQuote-to-Order-to-Invoice processesSalesforceSAPMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
team leadershipcoachingcustomer supportorder managementproblem resolutioncollaborationcontinuous improvementprioritizationcommunication