FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
About the role
Key responsibilities & impact- provides experienced, in-depth, specialised support and advice to assist customers
- handles escalations from level 1 to level 3 and above
- liaises with third party vendors and service providers
- plays a leading role in advising and assisting the development of support specialists
Requirements
What you’ll need- experienced, in-depth, specialised support experience
- comfortable communicating effectively and proficiently with all stakeholders
- advising and assisting the development of the Technical Support Specialists (tier 1) with further skills and knowledge
Benefits
Comp & perks- industry-leading benefits
- support and services that look after your holistic health and wellbeing
- champions of life balance
- flexible arrangements that work for you
- opportunities for professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationadvisingassistingescalation handlingstakeholder management