Hitachi

HR Operations, Payroll Specialist

Hitachi

full-time

Posted on:

Location Type: Hybrid

Location: Rotterdam • 🇳🇱 Netherlands

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Job Level

Mid-LevelSenior

Tech Stack

ServiceNow

About the role

  • Own the end-to-end employee lifecycle in our HR systems (onboarding, job changes, terminations), including compensation and benefits and payroll-related activities in Workday, our time/attendance tool, and other HR platforms.
  • Partner with our external payroll provider to ensure accurate and timely payroll processing for the Netherlands (and support Belgium when needed).
  • Manage employee queries and transactional requests through our HR ticketing system, meeting defined SLAs and delivering a great customer experience.
  • Communicate clearly with stakeholders (country HR, managers, employees), keeping them informed on process status and outcomes.
  • Maintain high data quality and ensure compliance with local labor laws, company policies, and GDPR.
  • Support audits, HR projects, and process improvements across the Benelux region, identifying opportunities to simplify and standardize ways of working.

Requirements

  • 3–5 years of experience in HR Operations and Payroll, ideally with outsourced payroll services.
  • Solid knowledge of Dutch employment legislation and payroll processes.
  • Hands-on experience with HR systems such as Workday and ServiceNow (or similar ticketing tools); time and attendance system knowledge is an advantage.
  • Meticulous attention to detail, strong problem-solving skills, and a passion for service excellence.
  • Ability to work effectively with colleagues and vendors across borders and time zones.
  • Fluent in Dutch and English.
Benefits
  • Remote-friendly in Rotterdam (flexible 3 days remote / 2 days office)
  • A collaborative, growth-minded team that values quality, initiative, and continuous improvement.
  • Opportunities to lead and contribute to HR transformation and process optimization projects.
  • Competitive compensation and benefits aligned with local markets.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HR OperationsPayrollDutch employment legislationHR systemsWorkdayServiceNowtime and attendance systemsdata quality managementcomplianceprocess improvement
Soft skills
attention to detailproblem-solvingcustomer experiencecommunicationcollaborationservice excellence