Benefits & Pre Payroll Advisor
Hitachi Digital Services
full-time
Posted on:
Location Type: Remote
Location: Mexico
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Tech Stack
About the role
- Support the administration of employee benefits programs across the United States and LATAM regions.
- Manage benefits enrollments, terminations, and updates in HRIS and benefits platforms for US and LATAM.
- Handle routine benefits transactions ensuring compliance with regional labor laws and company policies.
- Support coordination of benefits-related activities, including health insurance, food vouchers, transportation subsidies, 401k plans, and paid leave.
- Provide clear and timely responses to employees regarding benefits options, eligibility, and enrollment processes.
- Assist with the preparation of benefits communications, such as guides, FAQs, and training materials.
- Maintain proper documentation for benefits transactions to ensure compliance with US regulations.
- Conduct regular checks to ensure employee records are accurate and complete.
- Support audits and reporting requirements for benefits programs.
- Assist in identifying inefficiencies in benefits processes and contribute to streamlining workflows.
- Provide suggestions for improving the employee experience in benefits-related interactions.
- Generate and maintain benefits-related reports for analysis and decision-making.
- Participate in projects related to benefits enhancements and compliance.
Requirements
- Bachelor's degree in Human Resources or related field required;
- 3+ years of experience in an HR support role, preferably in a shared services environment, supporting multiple countries including the USA.
- Bilingual or multilingual capabilities, especially in English and Spanish, Portuguese is a nice to have
- Familiarity with U.S. Benefits programs, including health insurance, 401k, FMLA, and COBRA.
- Experience using HRIS systems (e.g., Workday, SAP SuccessFactors) and ticketing systems like ServiceNow.
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) for managing documents and communications.
- Clear verbal and written communication skills to explain complex benefit issues and HR processes to employees and managers.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HRISbenefits administrationhealth insurance401kFMLACOBRAreportingcompliancedocumentationprocess improvement
Soft skills
organizational skillscommunication skillsmultitaskingemployee experience enhancementproblem-solvingattention to detailbilingual communication
Certifications
Bachelor's degree in Human Resources