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HiSolutions AG

Managing Consultant IT Operations

HiSolutions AG

. Advise clients at management and C-level to improve IT performance and ensure future viability.

Posted 4/21/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Advise clients at management and C-level to improve IT performance and ensure future viability.
  • Analyze and assess the IT organization (including IT infrastructure, operations, and IT Service Management) to identify strengths and weaknesses.
  • Optimize processes and define clear responsibilities to ensure effective and efficient delivery of IT operations.
  • Provide functional leadership to consultants and support their professional development.

Requirements

What you’ll need
  • University degree and at least five years of relevant project and consulting experience in IT operations or ITSM, ideally with experience in a leadership role.
  • Solid understanding of ITIL and other relevant frameworks, combined with experience in managing complex IT organizations.
  • Strong strategic thinking, coupled with the ability to analyze complex relationships and derive practical, actionable recommendations.
  • High degree of personal responsibility, a structured working style, and excellent presentation and communication skills (business-fluent German).

Benefits

Comp & perks
  • Eco-conscious commuting: We subsidize not only your company bike (JobRad) but also your public transport pass, helping both the environment and your wallet.
  • Stay active: We support your gym membership and preventive health measures.
  • Maximum flexibility: We enable work–life balance according to your needs, including the option for remote work.
  • Time to recharge: We offer 30 days of annual leave. Take Christmas Eve and New Year's Eve as single days off. For longer breaks, we offer the option of a sabbatical.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
IT operationsIT Service ManagementITILprocess optimizationstrategic analysis
Soft Skills
functional leadershipprofessional developmentstrategic thinkinganalytical skillspresentation skillscommunication skills