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Managing Consultant IT Operations
HiSolutions AGManaging Consultant in IT Operations at independent IT management and security consulting firm. Advising clients at management and C-level on performance and future viability of IT.
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Advise clients at management and C-level to improve IT performance and ensure future viability.
- Analyze and assess the IT organization (including IT infrastructure, operations, and IT Service Management) to identify strengths and weaknesses.
- Optimize processes and define clear responsibilities to ensure effective and efficient delivery of IT operations.
- Provide functional leadership to consultants and support their professional development.
Requirements
What you’ll need- University degree and at least five years of relevant project and consulting experience in IT operations or ITSM, ideally with experience in a leadership role.
- Solid understanding of ITIL and other relevant frameworks, combined with experience in managing complex IT organizations.
- Strong strategic thinking, coupled with the ability to analyze complex relationships and derive practical, actionable recommendations.
- High degree of personal responsibility, a structured working style, and excellent presentation and communication skills (business-fluent German).
Benefits
Comp & perks- Eco-conscious commuting: We subsidize not only your company bike (JobRad) but also your public transport pass, helping both the environment and your wallet.
- Stay active: We support your gym membership and preventive health measures.
- Maximum flexibility: We enable work–life balance according to your needs, including the option for remote work.
- Time to recharge: We offer 30 days of annual leave. Take Christmas Eve and New Year's Eve as single days off. For longer breaks, we offer the option of a sabbatical.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT operationsIT Service ManagementITILprocess optimizationstrategic analysis
Soft Skills
functional leadershipprofessional developmentstrategic thinkinganalytical skillspresentation skillscommunication skills