Senior Complex Claims Specialist – Professional Liability
Hiscox
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Connecticut • Illinois • United States
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Salary
💰 $150,000 - $160,000 per year
Job Level
About the role
- Responsible for the handling of high-severity primary Professional Lines including Miscellaneous Professional Liability, A&E, Allied Health, and Media claims from inception to resolution.
- Adjusts to resolution the highest severity claims and drafts complex technical coverage analysis and letters required in the given claim department.
- Acts as subject matter expert within the team.
- Models gold standard for litigation best practices and file integrity.
- Uses superior knowledge and experience to affect positive claim outcomes via investigation, negotiation and alternative dispute resolutions.
- Identifies and provides potential solutions for emerging exposures and claims trends.
- Accurately documents claim files with all relevant correspondence and notes.
- Mentors other team members and develops content and conducts training for claims team and underwriters as requested.
Requirements
- 10+ years of Professional Liability and/or Specialty claims handling experience.
- A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
- Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
- Ability to work in a fast-paced and changing environment
- Expert knowledge of coverage within the team’s specialty or focus
- Expert knowledge of litigation process and negotiation skills
- Proven track record of mentoring others
- Excellent verbal and written communication skills
- Advanced analytical skills
- B.A./B.S Degree required, JD optimal
- Adjuster licensing required or ability to obtain within 90 days of employment
Benefits
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
- Paid parental leave
- 4-week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees’ mental health and wellbeing
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
- Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Professional Liability claims handlingSpecialty claims handlingLitigation processNegotiation skillsCoverage analysisAlternative dispute resolutionClaims documentationAnalytical skillsMentoringTraining development
Soft skills
Communication skillsLeadershipProblem-solvingAdaptabilityTeam collaborationInvestigation skillsPositive outcome influenceFile integrityAttention to detailFast-paced environment adaptability
Certifications
Adjuster licensingJD from ABA accredited law school