Senior Complex Claims Specialist – General Liability
Hiscox
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Massachusetts • United States
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Salary
💰 $90,000 - $130,000 per year
Job Level
About the role
- Adjudicates assigned claims within given authority and provides operational support to the claims team
- Strategizes and maximizes early settlement opportunities for Construction Defect and 3rd Party Property Damage Claim
- Demonstrates proficient knowledge regarding coverage triggers and time on risk allocation
- Drafts and Reviews coverage analyses
- Manages/Partners with local defense counsel while monitoring litigation
- Drives litigation best practices to manage deployment and utilization of defense counsel
- Continually assesses exposures and adequacy of claim reserves
- Demonstrates proficient knowledge regarding theories of liability and State specific negligence standards
- Accurately documents claim files with all relevant correspondence, documentation, and file notes
- Demonstrates proficient knowledge of ACV vs RCV property damage assessments
- Attends mediations and/or settlement conferences where appropriate
- Identifies suspected fraudulent claims and tracks with special investigations unit
- Actively participates in the Claims/UW/Actuarial feedback loop
- Keeps senior claims management adequately and appropriately informed of key issues
- Liaises directly on daily basis with insureds and brokers
Requirements
- 10+ years of claims handling experience with Commercial General Liability and Construction Defect
- A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
- Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
- Expert knowledge of coverage within the team’s specialty or focus
- Expert knowledge of litigation process and negotiation skills
- Proven track record of mentoring others
- Excellent verbal and written communication skills
- Advanced analytical skills
- B.A./B.S degree from an accredited College or University preferred
Benefits
- Competitive salary and bonus (based on personal & company performance)
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
- Paid parental leave
- 4 week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees’ mental health and wellbeing
- Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
- Dynamic, creative and value-driven culture
- Modern and open office spaces, complimentary drinks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims handlingcoverage analysislitigation managementproperty damage assessmentnegotiationinvestigationmentoringanalytical skillsfraud detectionsettlement strategies
Soft skills
communicationleadershipcollaborationstrategic thinkingproblem-solvinginterpersonal skillsorganizational skillsadaptabilityattention to detaildecision-making
Certifications
JD from ABA accredited law schoolB.A./B.S degree from accredited College or University