Hirsch

Sales Engineer

Hirsch

full-time

Posted on:

Location Type: Remote

Location: Remote • District of Columbia, Texas • 🇺🇸 United States

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Salary

💰 $125,000 - $130,000 per year

Job Level

JuniorMid-Level

Tech Stack

DNSSQL

About the role

  • Support the Hirsch Enterprise Sales and Channel teams in selling Hirsch's solutions and related services to prospective and existing clients establishing alignment and close collaboration with inside sales, sales management, product management, professional services, and partners
  • Present & promote the technical benefits of **Hirsch** Technologies and Solutions both within **Hirsch** and to regional markets (events, partners & end-customers)
  • Engage in the qualification process of customer / partner leads and opportunities. Once deals are qualified, and building on prior information discovery sessions, conduct on-site scoping sessions with C-level executives and their direct reports to identify and recommend implementation scope, including phasing and pricing
  • Participate in strategic account planning sessions, territory reviews, and deal specific account strategy calls to identify how Sales Engineering can increase **Hirsch**'s competitive position by being a differentiator in the sales cycle
  • Provide strategic technical assessment and detail in response to RFP / RFI requests from qualified opportunities
  • Motivate and ensure the technical readiness of partners working with sales & marketing, ensure the currency of our partner's capability to sell and support Hirsch
  • Plan and oversee pre-sales technical evaluation and experience
  • Provide technical support on-site, as well as via telephone, and electronic media during the pre-sales phase
  • Gather & provide market intelligence together with partner/customer feedback to the Product Marketing & Management teams

Requirements

  • Minimum 2 years of technical experience with Physical Access Control Systems and related hardware/devices
  • Hirsch or Hirsch product line knowledge
  • Experience as a Sales Engineer or equivalent role
  • B.S. Degree in Computer Science, Information or a related technical discipline or equivalent work experience
  • MCSE/MCITP, CCNA, Security+, Network+ preferred. Will consider related field (or equivalent) experience
  • Working knowledge of the following systems: Windows Server 2008 and 2012, Windows 7, SQL Server 2005, 2008, and 2012
  • Expertise in Identity Management, PKI and Smartcard technologies
  • Working knowledge of Active Directory, Group Policy, DHCP, DNS, IIS. (Architecture, design, disaster recovery and troubleshooting.)
  • Superior problem-solving and troubleshooting skills at the System Engineer level
  • Exceptional customer service, overall communication, and technical writing skills
  • Ability to communicate and work with other internal departments
  • Ability to work independently with minimal management supervision and as part of the team
  • Demonstrated aptitude for providing exceptional customer service in politically charged environments
  • Ability to enhance the technical expertise of peers via the development of system training, mentoring of new hires, and team content development
  • Ability to apply technology to improve existing products and systems at customers and for internal use
  • Ability to actively participate in team support by proposing and implementing solutions
  • Experience in sales of IT-Infrastructure devices and solutions
  • Previous experience with Government agencies highly desired
  • Previous experience traveling for work is greatly desired
  • >25% travel required
Benefits
  • Competitive Base Pay
  • Fidelity 401(k) + Company Match
  • 11 Company Paid Holidays
  • Discretionary Unlimited Paid Time Off
  • Medical, Dental, & Vision Insurance
  • FSA/HSA
  • Fun Employee and Family Events
  • Employee Wellness Program
  • Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans
  • A range of discounted products and free services

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Physical Access Control SystemsIdentity ManagementPKISmartcard technologiesWindows Server 2008Windows Server 2012SQL Server 2005SQL Server 2008SQL Server 2012Active Directory
Soft skills
problem-solvingtroubleshootingcustomer servicecommunicationtechnical writingindependent workteam collaborationmentoringtraining developmentsolution implementation
Certifications
B.S. Degree in Computer ScienceMCSEMCITPCCNASecurity+Network+