Account Manager, Pro AV Production & Staging

HireSparks AV Recruiting

Account Manager at a leading Pro AV production company focusing on client management and retention. Responsible for relationships, renewals, and enhancing service offerings for events.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned clients.
Manage renewals, re-bookings, and long-term client relationships.
Identify opportunities to expand services and increase account value.
Partner with operations and production teams to ensure successful event delivery.
Conduct client check-ins and post-event follow-ups.
Maintain accurate CRM records, account activity, and renewal timelines.
Identify at-risk accounts and support retention strategies.
Collaborate with sales teams during client transitions.

Requirements

What you’ll need

3–5+ years of experience in account management, client success, or relationship-based sales.
Experience in Pro AV, live events, audiovisual production, or technical services preferred.
Proven ability to retain and grow existing client accounts.
Strong communication, organization, and relationship-building skills.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Experience working with CRM platforms (HubSpot or similar preferred).
Proficiency with Microsoft 365 applications, including Excel and Teams.

Benefits

Comp & perks

Health insurance
Professional development opportunities
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Account ManagementClient RetentionService ExpansionEvent DeliveryCRM Management

Soft Skills

Relationship BuildingOrganizationCommunication