Medical Virtual Assistant

HireHawk

Bilingual Medical Virtual Assistant managing patient workflows for a U.S.-based neurology practice. Requires fluency in English and Spanish for documentation and communication remotely.

Posted 7/22/2026full-timeRemote • 🇭🇳 HondurasMid-LevelSenior💰 $1,200 - $1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates full professional fluency in English and Spanish, with strong experience in patient intake, scheduling, and medical documentation within a U.S. healthcare setting. Proficient in using Electronic Health Records systems and Google Workspace tools to enhance communication and streamline administrative processes.

Highest-signal resume keywords

Fluency In English And SpanishPatient Scheduling And IntakeElectronic Health Records ProficiencyGoogle Workspace ExperienceAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient IntakeMedical DocumentationReferral CoordinationAppointment SchedulingAI Note Review

Soft Skills

Excellent OrganizationWritten Communication

Tools & Technologies

Electronic Health RecordsGoogle WorkspaceGmailGoogle DriveGoogle ChatGoogle Meet

Industry Keywords

U.S. Medical PracticeNeurologyPersonal InjuryLegal-MedicalHealthcare Provider

About the role

Key responsibilities & impact

Manage patient intake and ensure demographic, insurance, referral, and case information is complete and accurate
Schedule, confirm, and coordinate patient appointments while maintaining clear communication with patients and the clinical team
Communicate professionally in English and Spanish with patients, law firm representatives, attorneys, and healthcare partners
Support patients referred by law firms by tracking documentation, appointments, and required follow-up
Review and clean AI-generated medical notes for clarity, formatting, completeness, and obvious inconsistencies before final review
Prepare and coordinate medical referrals, ensuring supporting records and documentation are included
Send requested medical documentation and case updates to attorneys through approved communication channels
Maintain accurate, organized, and current patient records within the Electronic Health Records system
Use Gmail, Google Drive, Google Chat, Google Meet, and other Google Workspace tools to manage communication and documentation
Identify workflow gaps and recommend practical improvements that reduce errors, delays, or repetitive administrative work

Requirements

What you’ll need

**Must-Have:**
- Full professional fluency in English and Spanish, both written and spoken
- Experience supporting a U.S. medical practice or healthcare provider
- Hands-on experience with patient scheduling, intake, referrals, and medical documentation
- Confidence using Electronic Health Records systems
- Strong computer skills and experience with Google Workspace, including Gmail, Drive, Chat, and Meet
- Excellent organization, written communication, and attention to detail
- Availability to work Monday through Friday during Pacific Standard Time business hours
**Nice to Have:**
- Experience supporting a neurology, personal injury, legal-medical, or specialist healthcare practice
- Experience communicating with attorneys, law firms, or patients involved in legal cases
- Familiarity with AI tools such as ChatGPT or Claude
- Experience reviewing AI-generated notes, transcripts, or clinical documentation
- A track record of improving administrative processes or creating more efficient workflows

Benefits

Comp & perks

Access to a **$200K+ perk marketplace** with discounts on 150+ global services.
Option to **withdraw up to 50% of approved earnings** before payday.