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About the role
Key responsibilities & impact- Lead initial consultations that build trust and clarity for prospective clients from the first call
- Assess personal injury and workers’ compensation claims for legal merit, risk, and fit against firm criteria
- Review intake notes, incident details, medical records, and supporting documents to determine case viability
- Provide practical, plain-language guidance on rights, expectations, timelines, and next steps
- Recommend initial case strategy and identify the most appropriate legal pathway early
- Partner with intake staff to ensure complete, accurate case information and a seamless client handoff
- Make timely accept/decline decisions and clearly document rationale in the case management system
- Drive follow-up that supports client retention and smooth onboarding without sacrificing quality
- Support the intake team in addressing common concerns and objections during the decision process
- Share insights on intake trends and process gaps to continuously improve quality and conversion
Requirements
What you’ll need- Juris Doctor (J.D.) from an accredited law school
- Active license to practice law (in good standing)
- Strong knowledge of personal injury and/or workers’ compensation fundamentals
- Confident client-facing communication skills (you can explain complex topics simply and calmly)
- Strong legal judgment and decision-making ability with comfort making accept/decline calls
- Organized, detail-oriented documentation habits in a case management system
- Ability to work efficiently with urgency while maintaining accuracy and professionalism
- 1+ year of personal injury and/or workers’ compensation experience
- Experience reviewing medical records and incident reports at intake
- Comfort collaborating with Client Advocates, Case Managers, and Legal Assistants in a structured workflow
- Familiarity with outcomes-based or accountability-driven operating environments
Benefits
Comp & perks- Competitive monthly compensation paid in USD
- Access up to 50% of approved earnings before payday (no credit checks or fees)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
personal injury lawworkers' compensation lawcase managementlegal judgmentdecision-makingmedical record reviewincident report reviewcase strategy developmentdocumentationclient retention
Soft Skills
client-facing communicationorganizational skillsdetail-orientedurgencyaccuracyprofessionalismcollaborationtrust-buildingproblem-solvinginsight sharing
Certifications
Juris Doctor (J.D.)active license to practice law