HireBoost

Cold Caller / Appointment Setter

HireBoost

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Latin America

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Salary

💰 $1,400 per month

Job Level

Junior

About the role

  • Conduct outbound and inbound calls to prospective patients with warmth, professionalism, and confidence.
  • Qualify leads based on eligibility, interest, urgency, and alignment with the client’s wellness programs.
  • Ask thoughtful, structured questions to understand health goals, challenges, and readiness.
  • Schedule qualified prospects into booked consultations or discovery calls.
  • Confirm appointments and ensure prospects are fully prepared for the next step.
  • Reduce no-shows through clear communication and proactive follow-up.
  • Perform consistent follow-ups via calls, texts, and email.
  • Update Cerbo and internal trackers with accurate, real-time notes.
  • Maintain organized records of conversations, outcomes, and next actions.
  • Coordinate closely with the Sales and Concierge teams to ensure smooth handoffs.
  • Escalate sensitive concerns or red flags promptly.
  • Represent the brand’s values with empathy, clarity, and integrity at all times.

Requirements

  • Strong Communicator: Confident on the phone, able to build rapport quickly and guide conversations with purpose.
  • Sales-Oriented Mindset: Comfortable handling objections and moving prospects toward booking.
  • Organized & Consistent: Able to manage multiple leads and follow-up cycles without losing momentum.
  • Tech-Savvy: Experience with CRMs (Cerbo preferred), spreadsheets, and communication tools.
  • Mission-Aligned: Genuine interest in holistic health, wellness, and transformational medicine.
  • Experience: Previous experience as an appointment setter, sales development rep (SDR), or similar role is a plus.
Benefits
  • 100% remote from anywhere in LATAM
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communicatorsales-oriented mindsetorganizedconsistenttech-savvyability to build rapportability to handle objectionsability to guide conversationsempathyclarity