Hire Overseas

RPA Support Engineer

Hire Overseas

full-time

Posted on:

Location Type: Remote

Location: Philippines

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

Tech Stack

AirflowRPASQL

About the role

  • Monitor automation dashboards to ensure workflows complete successfully
  • Identify, restart, and troubleshoot failed or stalled automations
  • Act as the first responder for automation issues and operational incidents
  • Escalate complex problems to Engineering with clear technical context
  • Diagnose failures across RPA tools, APIs, and connected systems
  • Review logs, execution histories, and outputs to identify root causes
  • Validate fixes and confirm workflows are stable before closing issues
  • Learn how production automations behave under real-world conditions
  • Identify recurring failure patterns and performance issues
  • Support improvements to automation logic, retries, and error handling
  • Assist with testing and validation of new or updated automations
  • Gradually take ownership of specific workflows as experience grows
  • Work with automation platforms such as Activepieces, Airflow, or similar tools
  • Run basic **SQL queries** or use API tools like **Postman** to validate data flows
  • Maintain incident logs, troubleshooting notes, and resolution summaries
  • Help build and improve runbooks and SOPs for automation support

Requirements

  • **1 to 3+ years** of experience in RPA, automation development, or technical support Junior RPA developers with strong fundamentals are encouraged to apply
  • Hands-on exposure to automation tools, workflows, or orchestration platforms
  • Curiosity and willingness to debug, investigate, and learn production systems
  • Basic comfort reading logs, working with APIs, or validating data
  • Strong attention to detail and a sense of ownership over system reliability
  • Clear written communication skills and comfort working with technical teammates
Benefits
  • You will be paid in **USD** (bi-monthly: every 15th and 30th)
  • Up to **14 days** of Paid Time Off annually (starting Day 1)
  • Observance of **Holidays** per company guidelines
  • **100% remote setup** so you can work wherever you’re most productive
  • Join a mission-driven fintech company focused on workflow automation
  • Work directly with Product and Engineering on live automation systems
  • Gain hands-on experience operating and improving production RPA workflows
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
RPAautomation developmenttroubleshootingSQLAPIautomation logicerror handlingtestingvalidationdebugging
Soft Skills
attention to detailownershipclear communicationcuriositywillingness to learn