Hire Overseas

Forward Deployed Engineer

Hire Overseas

full-time

Posted on:

Location Type: Remote

Location: Germany

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About the role

  • Lead onboarding and technical setup for new customers
  • Translate client workflows into automation architectures using Make, Zapier, APIs, and AI tools
  • Configure, test, and deploy integrations, voice agents, and automations
  • Troubleshoot errors and create clean, stable systems that scale
  • Use APIs, webhooks, and structured data to connect platforms
  • Work with engineering to debug deeper technical issues
  • Run tests, track logs, and improve system reliability
  • Build internal tools or templates that speed up future deployments
  • Act as the primary technical partner for assigned customers
  • Map business problems to automation opportunities
  • Train customers on new workflows and validate that solutions meet requirements
  • Provide clear documentation, walkthroughs, and support when needed
  • Identify recurring customer needs and recommend product enhancements
  • Help build SOPs, runbooks, and implementation frameworks
  • Improve the deployment pipeline to reduce friction and increase speed
  • Gather structured feedback and share insights with product and engineering

Requirements

  • 3 to 5+ years in a technical role such as implementation, solutions engineering, automation, or customer success engineering
  • Experienced with Make.com, Zapier, or other workflow automation platforms
  • Comfortable working with APIs, JSON, webhooks, and system integrations
  • Familiar with AI tools such as ChatGPT, Claude, or voice agents
  • Strong communicator who can explain technical concepts clearly
  • Highly organized and able to manage multiple deployments at once
  • Resourceful, proactive, and confident in environments with little hand-holding
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
automation architecturesAPIwebhooksJSONsystem integrationstroubleshootingdeployment pipelinetestingtechnical setupvoice agents
Soft Skills
strong communicatorhighly organizedresourcefulproactiveconfidentability to manage multiple deploymentscustomer trainingclear documentationproblem-solvingcollaboration