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Technical Customer Enablement and Training Manager
Hire Hangar GlobalTechnical Customer Enablement & Training Manager helping enterprises adopt a modern automation platform. Guide customers through onboarding and improve their workflow with training and resources.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer onboarding and enablement, with a strong focus on delivering training and support for marketing operations. Proficient in SQL and Python, with hands-on experience in CRM and marketing automation platforms.
Highest-signal resume keywords
Customer OnboardingTraining DeliveryCRM AutomationSQL ProficiencyPython Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer EnablementMarketing OperationsProduct TrainingTechnical WorkflowsData Concepts
Soft Skills
Excellent CommunicationTeaching Technical Concepts
Tools & Technologies
HubSpotSlackZoomGoogle WorkspaceAsana
Industry Keywords
SaaSTech CompanyRemote Work ExperienceU.S. CompaniesUK Companies
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Own customer onboarding from initial setup through full platform adoption
- Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients
- Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams
- Build and maintain scalable enablement playbooks, guides, and training materials
- Support marketing operations workflows, including CRM automation, reporting, and campaign setup
- Partner with marketing and content teams on SEO, content workflows, and enablement initiatives
- Act as a trusted, technical-facing advisor for customers throughout the lifecycle
Requirements
What you’ll need- 2–4 years of experience in customer enablement, customer success, marketing operations, or product training within a SaaS or tech company
- Working experience at a recognized or well-known technology company strongly preferred
- Hands-on experience with HubSpot or similar CRM / marketing automation platforms
- Proficiency in SQL and Python, with the ability to actively use both in workflows, reporting, or training contexts
- Non-negotiable: Prior remote work experience, fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies
- Excellent communication skills with the ability to teach technical concepts to non-technical users.
Benefits
Comp & perks- Competitive pay
- Flexible work arrangements
- Professional development opportunities