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Leasing and Tenant Services Specialist
Hire Hangar GlobalLeasing and Tenant Services Specialist supporting leasing operations and tenant experience across a US residential portfolio. Focused on occupancy rates, tenant satisfaction, and property maintenance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leasing and property management, including tenant communication, maintenance coordination, and lease documentation. Proficient in using property management platforms and remote collaboration tools to enhance operational efficiency.
Highest-signal resume keywords
Leasing ExperienceProperty ManagementTenant CommunicationUS Property Management PlatformsRemote Work Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Lease AgreementsRent CollectionTenant ManagementMaintenance CoordinationDocumentation Management
Soft Skills
Problem SolvingRelationship BuildingEfficient Communication
Tools & Technologies
AppFolioBuildiumYardiSlackZoomGoogle WorkspaceAsana
Industry Keywords
US Residential Real EstateLeasing PracticesTenant RecordsProperty Data Management
About the role
Key responsibilities & impact- Handle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application process
- Prepare and manage lease agreements, renewals, and related documentation
- Monitor rent collection, identify delinquencies, and follow up with tenants on outstanding balances
- Coordinate and track maintenance and repair requests, ensuring timely resolution through vendor management
- Build and maintain strong tenant relationships, addressing concerns and resolving issues efficiently
- Manage move-in and move-out coordination including walkthroughs, inspections, and deposit tracking
- Maintain up-to-date tenant records, lease files, and property data within property management systems
- Provide regular updates to property owners on occupancy, maintenance status, and tenant matters
Requirements
What you’ll need- 1+ years of leasing or property management experience within the US residential real estate market
- Demonstrated experience across leasing, rent collection, tenant communication, and maintenance coordination
- Working knowledge of US leasing practices, rental agreements, and tenant management processes
- Experience using US property management platforms such as AppFolio, Buildium, Yardi, or similar
- Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US-based companies.
Benefits
Comp & perks- Offers Commission 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score